EPISODE · Apr 17, 2026 · 12 MIN
The Right Information at the Right Time for Post-Acute Care
from Healthcare IT Today Interviews · host John Lynn
Discharges for acute care facilities involve multiple inputs from multiple departments and can be chaotic. After the patient reaches a rehab setting or other post-acute care facility, key data about medications, procedures performed, and necessary interventions is often missing. Plus, problems go beyond mere availability of health data. In our recent interview with Hamad Husainy, Chief Medical Officer at PointClickCare, he shares that a discharge "summary" can be hundreds of pages long which makes it hard for a post acute care clinician to process.PointClickCare, the leading EHR for post-acute care in the U.S., now uses an AI tool called Discharge Intel to create a 1- to 2-page synopsis of the discharge information. The key to being useful, of course, is to capture what Husainy calls "the right information at the right time." Expectations for AI are rising in health care, he says: It has to be 99% accurate, or even more. They work hard to understand what clients need and Discharge Intel is a great example of them listening to customers and providing an AI solution that benefits patients and the post acute care providers.Learn more about PointClickCare: https://pointclickcare.com/Healthcare IT Community: https://www.healthcareittoday.com/
What this episode covers
Discharges for acute care facilities involve multiple inputs from multiple departments and can be chaotic. After the patient reaches a rehab setting or other post-acute care facility, key data about medications, procedures performed, and necessary interventions is often missing. Plus, problems go beyond mere availability of health data. In our recent interview with Hamad Husainy, Chief Medical Officer at PointClickCare, he shares that a discharge "summary" can be hundreds of pages long which makes it hard for a post acute care clinician to process.PointClickCare, the leading EHR for post-acute care in the U.S., now uses an AI tool called Discharge Intel to create a 1- to 2-page synopsis of the discharge information. The key to being useful, of course, is to capture what Husainy calls "the right information at the right time." Expectations for AI are rising in health care, he says: It has to be 99% accurate, or even more. They work hard to understand what clients need and Discharge Intel is a great example of them listening to customers and providing an AI solution that benefits patients and the post acute care providers.Learn more about PointClickCare: https://pointclickcare.com/Healthcare IT Community: https://www.healthcareittoday.com/
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The Right Information at the Right Time for Post-Acute Care
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