The ROI of kindness in business

"Strategic kindness" is an underused leadership approach that can foster loyalty and respect and increase efficiency, creativity and job satisfaction in the workplace, according to Linda Cohen, who has work experience in senior living and is the author of the book “The Economy of Kindness: How Kindness Transforms Your Bottom Line.” In this podcast episode, she shares how senior living providers can benefit personally and professionally by implementing this strategy. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.