The ROI of Patient Communications

In this episode of the MGMA Insights podcast, we're joined by Amy Lee, vice president and chief operating officer at Central Maine Medical Group (https://www.cmhc.org/cmmc/). Amy's here today to talk about the keys to better patient communication and using tools to help measure the ROI of those patient communications. You can hear Amy speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference in May. For more information go to mgma.com/pathwaysconference Also, check out MGMA’s new Medical Practice Evaluation Tool, a comprehensive, web-based assessment built around MGMA’s practice data and Body of Knowledge Visit MGMA.com/MPET for more information. Thanks to Doleby for sponsoring this week’s show. Visit fusionnarrate.com/MGMA to see how Fusion Narrate, a cloud-based speech recognition platform by Dolbey, can speech enable your EHR. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at [email protected], or find me on Twitter at twitter.com/MGMADaniel MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening. Allied Medical Waste is the premier medical waste and document shredding company for medical groups all over the United States. On average, Allied helps medical groups save up to 50% on their monthly costs. Allied is known for their great service and impeccable response times. Reach out today for a free quote! Allied has a special offer for all MGMA members: the first 2 months FREE of charge!Connect with us at [email protected] or call (801) 328-8581.