EPISODE · Jul 29, 2024 · 26 MIN
The True Business Potential AI Vendors are Unlocking
from The ActivateCX Podcast · host Frank Rogers
Get your AI Sorted https://activateCX.arroyo360.com----Here Frank Rogers and Quinn Agen unpack the behind the scenes workings of Omilia, as they set the pace for AI contact center solutions and the entire AI Revolution! Our world is changing fast, hear from these two thought leaders to get a bead on where it is heading. Don't forget to subscribe for more tech updates!-----Chapters00:00 AI in the Contact Center01:54 Are we losing the Human Touch?04:22 What happens when AI gets Proactive?07:21 The AI as Brand Ambassador09:56 What is the AI Source of Truth?14:47 The AI's role as Coach18:26 The Ethical and Compliance Aspects of AI21.58 A Story of AI Success in the Contact Center26.16 Closing#podcast #contactcenter #ai #customerservice #salesstrategy
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Get your AI Sorted https://activateCX.arroyo360.com ---- Here Frank Rogers and Quinn Agen unpack the behind the scenes workings of Omilia, as they set the pace for AI contact center solutions and the entire AI Revolution! Our world is changing fast, hear from these two thought leaders to get a bead on where it is heading. Don't forget to subscribe for more tech updates! ----- Chapters 00:00 AI in the Contact Center 01:54 Are we losing the Human Touch? 04:22 What happens when AI ge...
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The True Business Potential AI Vendors are Unlocking
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