The Value of Smart Net Total Care

Creating a frictionless experience is the cornerstone of many customer experience tools and processes. With support from companies like Cisco and Ingram Micro, that goal becomes a reality.Shelby Skrhak speaks with Kristin Travis, sr. category business manager at Ingram Micro, Patrick Dempsey, distribution services and software manager and Eric Cieplinski, renewals manager U.S. distribution, both of Cisco, about:The definition of Smart Net Total CareThe benefits of Smart Net and who it’s designed forCommon obstacles around renewals and where Ingram Micro comes inTo join the discussion, follow us on Twitter @IngramMicroUSA #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Spreaker.