The Worst Customer Service Advice I EVER Heard! (Episode 027 - The Marketing Gateway Podcast)

Think customer service is just about making the sale? Think again! In this episode, we discuss a pivotal moment in my career that taught me how crucial service is for success. Picture sources (In order of appearance): Miniseries at https://www.istockphoto.com/photo/anonymous-person-paying-with-their-cell-phone-gm1447777322-485498281 Porta from https://www.istockphoto.com/photo/multi-ethnic-group-of-people-having-group-therapy-session-gm1372536439-441614679 https://www.bloomberg.com/news/newsletters/2021-01-28/gamestop-gme-squeeze-should-i-invest-and-buy-shares-of-the-hot-stock Springtime78 at https://www.istockphoto.com/photo/kleptomania-gm537906532-95583437 Rob Steinberg at https://paletteswap.site/different-colors/unsupervised-preteen-hogging-gamestop-demo-unit-a-force-not-to-be-reckoned-with/ https://www.nbcnews.com/news/world/veterans-find-work-hiring-our-heroes-job-fairs-flna572988 Matic Grmek at https://www.istockphoto.com/video/picking-out-favorite-games-gm1464696547-497312751 If your picture was used and you don’t see credit, please let us know so we can add you to our list! ---------------------------------------- The Marketing Gateway is a weekly podcast hosted by Sean in St. Louis (Sean J. Jordan, President of https://www.researchplan.com/) and featuring guests from the St. Louis area and beyond. Every week, Sean shares insights about the world of marketing and speaks to people who are working in various marketing roles - creative agencies, brand managers, MarCom professionals, PR pros, business owners, academics, entrepreneurs, researchers and more! The goal of The Marketing Gateway is simple - we want to build a connection between all of our marketing mentors in the Midwest and learn from one another! And the best way to learn is to listen. And the next best way is to share! For more episodes: https://www.themarketinggateway.com Copyright 2025, The Research & Planning Group, Inc.