The 'Yes And' Technique That Makes Conversation Flow

Yes And communication, sometimes called "accepting the pass," is a simple but powerful technique for building smoother conversations and stronger collaboration. Instead of shutting down ideas with a “Yes, but…”, this approach encourages acceptance, acknowledgment, and expansion – leading to more creative, positive, and productive exchanges. In this Top Tip, I share why it works, how to use it in everyday chats (from the office to the pub), and a brilliant example from a loyal reader. A tiny tweak that could completely change the way you talk, connect, and solve problems.