They didn't want a refund

We thought the solution was refunds and we thought closure looked like credits and contracts and finally drawing a line under it all.Boy, were we wrong!In this episode, They Didn’t Want a Refund, we share what really happened behind the scenes after we paid in full for our first overseas retreat… two weeks before the world shut down.What followed was two years of legal emails, lawyer invoices, uncomfortable conversations, and a kind of stress we had never experienced before. Adventure Week, meant for May 2020, became a drawn-out battle between contracts, intermediaries, and doing what we believed was right for our clients.And then came the message we never expected:“We don’t want the credit vouchers… we want the event.”What happened next changed everything.Adventure Week in 2023 wasn’t just a retreat, it was the turning point and the most incredible reward after the hardest season. The reminder of who we are and why we started.Sometimes the thing that nearly breaks you becomes the very thing that brings you back.Pop the bottle, pour yourself a glass and press play. 🌴🥂