This AI Startup Is Changing How Call Centers Work Forever

When’s the last time you had a good customer experience?Alex Levin, Co-founder and CEO of Regal AI, is building AI Phone Agents that handle millions of customer calls for a small fraction of the cost, and drive higher customer satisfaction. In this episode with Jason Shuman, Levin gets into:• why companies moved away from phone calls despite customer demand.• how legacy vendors decided voice wasn’t worth improving.• why AI voice is now cheaper and more consistent than humans.• what slows big companies from adopting voice AI.• how AI handles the tier-1 work while humans focus on harder problems.Connect with us here:1. Alex Levin: https://www.linkedin.com/in/alexlevin12. Jason Shuman: https://www.linkedin.com/in/jasonshuman/3. Change Order: https://www.linkedin.com/company/change-order/4. Primary Venture Partners: https://www.linkedin.com/company/primary-venture-partners/