“This job is way more important than it's often given credit for” with Carolin Wendt

Today’s guest is Carolin Wendt, author of The Pocket Mentor for Game Community Management, and currently Lead International Community at CD PROJEKT RED. We chat about why and how Carolin wrote her book on community management. And Carolin gives some great tips for people wanting to break into community management. Games mentioned in this episode: Cyberpunk 2077, The Witcher, GWENT, Dragon Age: The Veilguard, Neverwinter Nights, The Plucky Squire Find Carolin on: Twitter Instagram Bluesky The official site for "The Pocket Mentor for Game Community Management" book. The Community Lounge is brought to you by Feature Upvote: Painlessly collect feedback from your players. More insights, less noise. Chapters (00:00:00) - The Community Lounge(00:00:34) - Carolyn Burkett on Community Management(00:01:43) - What it means to be Lead International Community(00:04:37) - Gwent community manager on the role(00:06:37) - How I got into community management: Luck(00:13:42) - How to Recruit in the Film Industry(00:14:47) - How To Write a Community Management Book(00:18:06) - In the Elevator With Twitter's Community Manager(00:19:03) - The Pocket Mentor for Game Community Management(00:20:15) - What Did I Learned From Writing The Book?(00:24:08) - Have you received invitations to speak at events because of the book?(00:26:20) - The Community Manager: A Memoir(00:30:22) - Dragon Age: The Plucky Squire(00:32:37) - The Community Lounge: Carolyn's Book