This Sales Mistake is Killing Your Home Service Business (How to Avoid It)

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/localAbout ResponsiBidResponsiBid helps home service companies quote faster, follow up flawlessly, and schedule smartly. From instant online proposals to automated follow-up sequences, ResponsiBid is the selling tool that bolts onto your CRM and helps you close more jobs at higher prices with less effort.👉 Learn more: responsibid.comFrom Window Cleaning to Game-Changing Software | Built Local PodcastWhat happens when a professional mountain biker-in-training and business school grad launches a window cleaning company — and then turns it into one of the most professional operations in the world?In this episode of the Built Local Podcast, I sit down with Kurt Kempton, founder of ResponsiBid, the sales automation platform built for home service businesses.Kurt shares how his experience running a 5-star window care company led him to develop instant quoting, “Good-Better-Best” pricing packages, and smart follow-up tools that help home service companies close more jobs at higher prices with less effort.If you’re a home service pro looking to level up your quoting, sales, and follow-up game, you won’t want to miss this one.Timestamps0:00 Intro – From mountain biking to software founder0:52 Launching a window cleaning & pressure washing company in Phoenix2:24 Discovering instant online quoting3:39 The power of “Good-Better-Best” pricing packages5:33 Turning quotes into curated customer experiences8:33 Bundling services for higher average tickets9:42 Beyond quoting: how ResponsiBid automates the customer journey12:22 Scheduling smarter with CRM integrations14:23 Using video in proposals to 4x ticket prices15:44 Where most quotes go to die (and how to fix it)18:07 The secret to effective follow-up (1 sentence + a question mark)21:29 Are you “bugging” leads? How often to follow up24:18 Why self-esteem issues sabotage pricing and sales27:54 Charging what you’re worth & holding your value29:00 Building a 7-day follow-up system (email, text, mailers)33:14 Introducing multiple team members in follow-up36:43 What to automate vs. keep personal40:20 The #1 KPI most home service businesses ignore44:19 Seasonality: preparing your business in the off-season48:36 Adding new services like Christmas lights or snow removal52:30 Advice for breaking past $1M in revenue