Time Will Soon Surpass Data as Currency in Freight: How Chris Condon is using AI

The freight industry is changing rapidly, and artificial intelligence isn’t just coming—it’s already here. But what does AI in logistics actually look like beyond the buzzwords? Chris Condon, founder of AirCon AI and Captain Cargo, pulls back the curtain on how these technologies are transforming freight quoting, consolidation, and routing decisions in real time.Drawing from 26 years in logistics, Condon explains how his platforms use machine learning and large language models to help small and mid-sized freight forwarders compete with industry giants.Key Takeaways:✅ Smarter Predictions – AI forecasts airline on-time performance and suggests optimal routing options. ✅ Cost Savings – Consolidates shipments to reduce chargeable weight by up to 50%. ✅ Proven Results – Within 90 days of launching their AI booking agent, AirCon improved win percentage by 40% and increased revenue 2.5x. ✅ Real Solutions – Handles exceptions by providing alternative routes, pricing options, and real-time decision support when disruptions arise. ✅ Human + AI Partnership – Rather than replacing humans, AI takes on routine tasks so logistics professionals can focus on relationships and complex problem-solving. ✅ Buffalo Culture – Condon’s philosophy of protecting the herd and running toward challenges together reinforces the importance of trust in logistics.The most powerful insight? AI won’t replace people—it makes them better. "People do business with people," Condon reminds us, emphasizing that trust remains central even as technology advances.Ready to see how AI can transform your freight operations? Visit airconai.com to learn how you can start competing at scale regardless of your company’s size. Interested in being a guest on the podcast? Click here to join the conversation!Promo code: TR104U Get your discount for Truck Parking Club click: hereSupport the showNeed help finding the perfect truck seat? Let us find one for you! Call 269-692-5770, email: [email protected] ,or fill out form and use code TR104U.Get your Trucking Ray merch to show that you roll with Trucking Ray and That’s Delivered Podcast!  click: here