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from The Listening Loop
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! Every service you use was designed — or it wasn't. The Listening Loop is a short weekly podcast about the hidden choices inside everyday services. The missed notification. The form that asks for data the service already has. The small print nobody costed. Every Wednesday, host Adi Prakash — a service design lead based in Toronto — pulls one of those choices apart: a real moment, the pattern hiding inside it, and one thing you can try at work the next day. About seven minutes, plus one thing he changed his mind about that week — the part you only get here. New episodes every Wednesday. The written version lands in your inbox the same day at thelisteningloop.com.
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