PODCAST · arts
The Listening Loop
by Adi Prakash
One hidden service-design choice, unpacked every Wednesday — for people who make complex services work. Host Adi Prakash, a service design lead based in Toronto, pulls apart one overlooked pattern in an everyday service: a real moment, the mechanism hiding inside it, and one thing you can try at work the next day. About seven minutes per episode, plus one thing he changed his mind about that week — the part you only get on the podcast. The written version lands in inboxes every Wednesday at thelisteningloop.com.
Episodes
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Sunset
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! That's what a sunset looks like when nobody designs it — it arrives as a rejection. After ten years with the same MacBook Pro, Adi finds out through an installer error that his macOS has been...
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The standard user
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! Every service inscribes a standard user: one person, acting alone, who can see the screen, whose name fits the box. This week — the screen-reader user the bank form never imagined, the…
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Trailer
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode! Every service you use was designed — or it wasn't. The Listening Loop is a short weekly podcast about the hidden choices inside everyday services. The missed notification. The form that asks…
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ABOUT THIS SHOW
One hidden service-design choice, unpacked every Wednesday — for people who make complex services work. Host Adi Prakash, a service design lead based in Toronto, pulls apart one overlooked pattern in an everyday service: a real moment, the mechanism hiding inside it, and one thing you can try at work the next day. About seven minutes per episode, plus one thing he changed his mind about that week — the part you only get on the podcast. The written version lands in inboxes every Wednesday at thelisteningloop.com.
HOSTED BY
Adi Prakash
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