Transform Your Customer Experience Using AI Tools

Episode 39 of the The ActivateCX Podcast podcast, hosted by Frank Rogers, titled "Transform Your Customer Experience Using AI Tools" was published on September 2, 2024 and runs 21 minutes.

September 2, 2024 ·21m · The ActivateCX Podcast

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Summary

Get your AI Sorted https://activateCX.arroyo360.com/ai ---- Watch Frank Rogers and Special Guest Hardy Myers from Contact Center AI LEADER Cognigy reveal how businesses can use ai contact center solutions to be more competitive and win in the market place. Here some great stories around how companies are using Ai to GET and KEEP customers. Don't forget to subscribe for more tech updates! Chapters 00:00 How does the AI Consumer Choose Correctly? 03:07 Getting Personal with AI 05:48 Being On ...

Episode Description

Get your AI Sorted https://activateCX.arroyo360.com/ai
----
Watch Frank Rogers and Special Guest Hardy Myers from Contact Center AI LEADER Cognigy reveal how businesses can use ai contact center solutions to be more competitive and win in the market place. Here some great stories around how companies are using Ai to GET and KEEP customers.

Don't forget to subscribe for more tech updates!

Chapters
00:00 How does the AI Consumer Choose Correctly?
03:07 Getting Personal with AI
05:48 Being On Brand Digitaly
07:13 Matchmaker, Matchmaker
07:44 Building an AI Practice
09:58 Where is AI heading?
12:39 The Contact Centers broadening Role!
14:06 Does Cognigy Have a Way!
16:18 Sage Advice for Adopting AI
32:18 Today is a Better Day
21:12 Closing

#podcast #contactcenter #ai #customerservice #salesstrategy

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