EPISODE · Jul 16, 2025 · 43 MIN
Transforming Collections: How EXL Is Using AI to Rethink Consumer Engagement | Ep 6
from AI Hub Podcast for Credit Professionals
"Join Adam Parks for a powerful conversation with Mike Walsh, Vice President of Sales Engineering and Client Success at EXL. This episode explores how intelligent virtual agents and AI compliance solutions are transforming debt collection. Get actionable insights on how to implement AI in collections, the benefits of voice and SMS automation, and best practices for industry adoption. Subscribe and leave a review to share your thoughts!"
What this episode covers
"Join Adam Parks for a powerful conversation with Mike Walsh, Vice President of Sales Engineering and Client Success at EXL. This episode explores how intelligent virtual agents and AI compliance solutions are transforming debt collection. Get actionable insights on how to implement AI in collections, the benefits of voice and SMS automation, and best practices for industry adoption. Subscribe and leave a review to share your thoughts!"
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Transforming Collections: How EXL Is Using AI to Rethink Consumer Engagement | Ep 6
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