Transforming Retail: From Shelves to Screens with Gabe Wight

Send me a message🎙️Hey everyone, in this today's episode of the Digital Supply Chain, we dive deep into the future of retail with Gabe Wight, General Manager at 1WorldSync. 🛒🤔Ever wondered how the pandemic has dramatically reshaped the retail landscape? Gabe walks us through the seismic shifts and why "digitising the retail experience" is more than just a buzzword. Trust me; it's a reality we all have to face.🛍️First on the agenda: data accuracy. Gabe argues that the data game needs to step up for us to understand what's going on the shelves—real-time and virtually. We explore why "false out-of-stocks" are not just a nuisance but a systemic problem that needs fixing.🎯Next up, the issue of personalisation. Retailers, pay attention! Gabe believes it's high time we moved from just looking at customer's "baskets" to understanding their life and usage patterns. 📊🚚Ah, the 'Last Mile.' Could there be a more complicated topic? But fret not; Gabe shares some wisdom on why solving this might mean thinking differently about Click and Collect, home deliveries, and more.🏭The episode also dives into the symbiotic relationship between brand manufacturers and retailers. Is it time to shake up traditional supply chains? You'll want to hear what Gabe has to say about this.📌Lastly, Gabe stresses the crucial role of retail fundamentals in e-commerce. Just because you’re online doesn’t mean you can forget the basics! It’s back to Retail 101 for all of us. 📚📧Intrigued? You can reach out to Gabe at [email protected] or visit 1WorldSync for more info.🎧So grab your headphones, tune in (or watch the episode on YouTube), and let's embark on this insightful journey to the future of retail. You'll walk away with tips, tricks, and strategies you can implement right now! 👇Support the showPodcast supportersI'd like to sincerely thank this podcast's generous Subscribers:Alicia FaragKieran OgnevGary LynchAnd remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to bonus episodes of topical, timely supply chain resilience analysis.🎤 Looking for a keynote speaker on supply chain resilience, AI, and sustainability?I help leaders understand the forces reshaping global supply chains, from geopolitical disruption and climate risk to AI and real-time decision-making. Download my Speaker Pack: https://tinyurl.com/spkrpckFinallyIf you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a message using this link.If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks for listening.