Travel agents future; end-to-end travel experience

Travel agents have had a rough ride the last year,  and over the last 20 years they have had their business hit by online travel agents, direct sales and wider diversification of experiences in travel. Yet is that all about change as travellers seek reassurance in their travel bookings?Ryan speaks to Gaurav Bhatnagar, MD and co-founder of TBO Holidays about agents changing role, the wider accessibility of technologies, and why soon travel agents will be able to provide a full personalised end-to-end  experience to the travelerListen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/ Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/ Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/