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Trust and transparency: Building a balanced future for RCM episode artwork

Sep 29, 2025 35 min

Trust and transparency: Building a balanced future for RCM

from McKnight's Podcast Hosted by Daniel Zhu, Allison Rainey, Jim Berklan

Revenue cycle management in skilled nursing is evolving beyond billing and collections. The future is about building trust and transparency at every step: providers knowing they’re reimbursed accurately, families understanding their bills, and payers having accountability. When that happens, providers are better equipped to sustain financial health, staff are freed from administrative burdens, and families gain confidence in the care their loved ones receive. In this episode, we take a 360-degree look at how technology is driving this shift and what a more balanced RCM future means for skilled nursing. for information about our collection and use of personal data for advertising.

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Trust and transparency: Building a balanced future for RCM

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