Trust in the Workplace: How It Breaks, Why It Fails, and How to Rebuild It with Drs. Dennis & Michelle Reina

Most workplace conflict isn’t about strategy, performance, or communication. It’s about broken trust. In this episode of Work Unscripted, Marlo Lyons sits down with researchers and authors Michelle and Dennis Reina who have spent 30+ years studying how trust is built, broken, and rebuilt in organizations.Michelle and Dennis break down the three essential dimensions of trust: character, communication, and capability. And more importantly, what happens when each one beaks down. In this conversation, you’ll learn:The most common ways trust is broken at work (and why it’s usually unintentionally)Why small trust breaches compound into major breakdownsHow to rebuild trust after betrayal without forcing itWhy self-trust is the foundation of effective leadershipHow to build trust intentionally in remote and hybrid teamsThis episode is for leaders, managers, and professionals navigating team dynamics, cross-functional work, and high-stakes conversations.. Because trust is the foundation of everything.Learn more with the Reina Trust Building® assessment tool: reinatrustbuilding.com/ITS-bookConnect with Marlo Website | LinkedIn | Instagram  -----------Work Unscripted is produced by the team at Palm Tree Pod Co.