Trust, Valuations & Building a Reputation That Lasts with Majella Galvin

In this episode, I’m joined by Majella Galvin, Chartered Estate Agent, RICS Registered Valuer at DNG Galvin.Majella grew up around property and has worked across residential, commercial, and agricultural markets in Ireland. Today, she leads an award-winning independent agency and is widely respected for her professionalism, standards, and long-term approach to estate agency.In this conversation, we talk about:•Why trust matters more than tactics•How to approach valuations honestly without losing instructions•What good marketing really means beyond portals and posts•The discipline and systems required to succeed as a self-employed agent•How to build a reputation that lasts 20+ yearsWe also explore differences between the Irish and UK property markets, and what agents can learn from each other when it comes to client relationships, decision-making, and standards.A thoughtful episode for agents who care about credibility, consistency, and doing the job properly.🏆 Nominations and tickets are now available for the first-ever Personal Estate Agency Awards!Join us on 22nd October 2026 in Birmingham as we celebrate the very best personal estate agents, brokerage businesses and brokerage teams from across the UK.Nominate yourself, nominate someone else, or book your tickets here: https://www.personalestateagencyawards.co.uk/ 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book?✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ and I’ll send it straight over.📥 Want FREE materials to help get you your next instruction? Head to: https://www.estateagentconsultancy.com/freeintro💻 Want to launch or scale your own estate agency business?Book a free discovery call here: https://theestateagentconsultancy.as.me/sixty-consultation🎓 To access to our ‘Your First £100,000 Estate Agency’ video course. Head over to: https://www.estateagentconsultancy.com/your-first-100000-digital-course📅 Want to join our next free webinar?Get added to the VIP list to find out first: https://www.estateagentconsultancy.com/webinarAny questions? Just email: [email protected] or visit us at https://www.estateagentconsultancy.com