EPISODE · Jan 20, 2026 · 16 MIN
Two Years of Change: Xylem's Shift from Outdated Tech & Ineffective Comms to AI-Powered Global Reach
from Employee Engagement Examples of Excellence · host EngageEmployee.com
Step inside a real-life transformation story in this episode of our podcast, recorded live at our recent Employee Engagement Summit. In this conversation, Laura Low from Xylem shares how she rebuilt an underdeveloped internal communications function into a strategic, data-driven and globally impactful team in just two years.From moving beyond outdated email-only comms to harnessing AI, multi-language messaging and smarter leadership communications, this episode is packed with practical ideas for internal comms and engagement leaders navigating constant change.
What this episode covers
Step inside a real-life transformation story in this episode of our podcast, recorded live at our recent Employee Engagement Summit. In this conversation, Laura Low from Xylem shares how she rebuilt an underdeveloped internal communications function into a strategic, data-driven and globally impactful team in just two years.From moving beyond outdated email-only comms to harnessing AI, multi-language messaging and smarter leadership communications, this episode is packed with practical ideas for internal comms and engagement leaders navigating constant change.
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Two Years of Change: Xylem's Shift from Outdated Tech & Ineffective Comms to AI-Powered Global Reach
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