PODCAST · business
Employee Engagement Examples of Excellence
by EngageEmployee.com
Engage Employee podcast brings you the hot topics and tips in the employee engagement industry. Hear from a range of industry leading brands, including Mercedes, Ericcson, Virgin Media, Fortnum Mason & more, as they share their journeys, success stories and future plans that you can implement into your business.
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109
Measuring What Matters: Building a Smarter Engagement Strategy
In this episode of The Employee Engagement “Examples of Excellence” podcast, host Christina Lewis sits down with Clair Staines, Chief People Officer at Powwr, to unpack what an effective engagement measurement strategy really looks like in practice. Together, they explore the fine balance between data and intuition—what should (and shouldn’t) be measured, how to avoid the biggest myths and missteps, and how leaders can translate insights into meaningful action.From AI-driven analytics to the nuances of qualitative feedback, Clair shares practical lessons and tools she’s found most useful, along with advice for organisations just beginning to refine their approach. Whether you’re designing your first engagement strategy or rethinking the way you use data to drive change, this conversation will help you focus on what truly matters.
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108
Transforming RNID: Internal Comms Through Crisis, Culture Change and Growth
Recorded live at our recent Engage Employee Summit, this episode features Frankie Garforth sharing the inside story of RNID’s radical transformation journey. From near-closure in 2018 to becoming a lean, agile organisation focused on social change, Frankie explores how internal communications helped colleagues navigate difficult decisions, embrace new ways of working, and stay connected to purpose.Listen as Frankie unpacks lessons for leaders, people teams and internal comms: from creating early proof points and having “grown-up” conversations, to celebrating small wins, learning from mistakes, and embedding accessibility as a non-negotiable. If you’re leading change or supporting it from the inside, this is a practical, honest and hopeful conversation you won’t want to miss.
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107
Shaping Organisational Culture Through Meaningful Communication
Recorded live at our recent Engage Employee Summit, this episode captures an inspiring panel discussion from the Internal Communications stage: “Shaping Organisational Culture Through Meaningful Communication.”Join Natasha Liedl-McDowell (London Stock Exchange Group), Shalini Gupta (Arup), and Shetal Joshi (Ørsted) as they share practical insights on using communication as a strategic driver of culture. From authentic leadership and local nuance to listening tours and storytelling, discover how leading organisations are building trust, inclusion, and shared purpose through the power of internal communications.
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106
Shaping a Winning Culture Through Internal Comms
In this episode, recorded live at our recent Employee Engagement Summit, we hear from Dawn Murphy, Group People and Communications Director at Murphy Group, as she shares how her team transformed internal communications to connect with one of the most dispersed and hard-to-reach workforces in the industry. From handwritten letters to mobile-first messaging, Dawn’s approach brings real meaning to listening-led leadership. Expect honest insights, powerful stories from the field, and five practical principles you can apply to build a stronger, more inclusive culture through communication.
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105
Two Years of Change: Xylem's Shift from Outdated Tech & Ineffective Comms to AI-Powered Global Reach
Step inside a real-life transformation story in this episode of our podcast, recorded live at our recent Employee Engagement Summit. In this conversation, Laura Low from Xylem shares how she rebuilt an underdeveloped internal communications function into a strategic, data-driven and globally impactful team in just two years.From moving beyond outdated email-only comms to harnessing AI, multi-language messaging and smarter leadership communications, this episode is packed with practical ideas for internal comms and engagement leaders navigating constant change.
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104
Creating Clear, Consistent, and Impactful Digital Communication
This episode brings you a recording from our recent Employee Engagement Summit, captured live on the Internal Communications stage. A fast‑paced panel with Lea Hawkins-Gaboc at Virgin, Sarah Sausman at Openreach and Caleb Chisholm at Cocentric, exploring how to cut through digital noise, reduce channel clutter and create internal messages that actually land. From reaching 70,000 global employees to engaging deskless colleagues and making better use of existing tools, they share practical tips on channel strategy, repetition without overload, and measuring what really matters. Tune in for honest insights, real‑world examples and ideas you can apply straight away to make your digital communication clearer, more consistent and more impactful.
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103
Transforming Employee Experience and Growth with Video
In this episode, recorded live at our recent Employee Engagement Summit, we explore how video is transforming internal communications and employee engagement. Hear from Mattia Colzada of Bang & Olufsen and David Ledger of Vimeo as they share real examples of how a video-first approach can connect global teams, inspire authenticity, and make messages truly memorable. Whether you’re rethinking your comms strategy or looking to boost engagement across your organisation, this conversation is packed with ideas you can put into action right away.
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102
Paws, Platforms and Purpose: How the RSPCA Transformed Internal Comms Through Digital
In this episode, recorded live at our recent Employee Engagement Summit, we sit down with Esther Munro from the RSPCA to explore how the organisation transformed its internal communications strategy. Discover how the team used audience personas, data-driven insights, and the launch of a new intranet – The Den – to connect a diverse workforce and bring their mission to life. This conversation is packed with practical takeaways for anyone looking to make their internal comms more targeted, engaging, and impactful.
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101
Creating Meaningful Employee Connections Through AI-Powered Communication
In this episode, we bring you a live recording from our recent Employee Engagement Summit, where we explored how AI is reshaping the future of internal communications. Join Dev Mistry (Field), Emma Bowden (Clifford Chance), and Elly O’Hanlon (Blink) as they share real-world examples of using AI to create more meaningful, personalised employee connections – without losing the human touch. From building trust and transparency to harnessing data-driven insights, this conversation is packed with practical tips and inspiring ideas for every engagement and comms professional looking to make technology work for people, not the other way around.
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100
AI, Feedback, and People-First Transformation: Driving Employee and Customer Experience at Ericsson with Jason Bloomfield
In this episode we meet Jason Bloomfield who is Global Head of People Change & TA Transformation at Ericsson.Jason shares his diverse business and strategy experiences in various global roles and the increasingly important role that AI is playing where HR meets IT and the benefits that this drives for both customers and colleagues.We spoke about the potential fears that colleagues may have about AI but that how Ericsson has gone to great lengths to ensure that it is seen as complementary and supportive to front line and back-office employees.In particular Jason acknowledges that AI can play a role in leveraging employee feedback to power transformation, and that Ericsson’s program, "Your voice, our action" ensures that feedback is not only heard but shapes strategy and aligns action.And that it can create a culture where colleagues recognise the value of their input and the role it plays to enhance both the employee experience and by extension, the customer experience.
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99
Organisational Velocity in Action with Flight Centre and Unily
Recorded live at our recent Employee Engagement Summit, this episode features Kaz Hassan, Community & Market Insights at Unily and Rachael Knowles, Head of Internal Communications at Flight Centre, in an inspiring conversation about building organisational velocity. Discover how Flight Centre transformed its internal communications to empower frontline teams, enhance agility, and keep pace with a fast-moving global industry. Tune in to hear practical insights on digital enablement, platform evolution, and creating a truly connected employee experience.
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98
The Future of Internal Communication: Navigating Change in a Complex World
Step inside the Internal Communication Stage at our recent Employee Engagement Summit for this special session recording with Jennifer Sproul, CEO of the Institute of Internal Communication (IOIC). In The Future of Internal Communication: Navigating Change in a Complex World, Jennifer explores how evolving employee expectations, technological advances, and shifting economic realities are redefining the role of internal communicators. Discover why trust, storytelling, and purpose-driven dialogue are more vital than ever – and how communicators can lead change with authenticity and strategic clarity.
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97
Balancing Digital Transformation with a Human-Centred Culture
This podcast episode captures a live recording from our recent Employee Engagement Summit, where leaders explored how to balance digital transformation with a truly human-centred culture. Nick Holmes (Avalere Health) and Nadine Anderson (Westminster City Council), in conversation with moderator Nick Brice, discuss practical ways to build trust, prevent digital burnout, and keep people at the heart of workplace change. Tune in for real-world insights, simple rituals that strengthen connection, and ideas you can apply straight away in your own organisation.
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96
Building Belonging - Strategies for Achieving Inclusive Workplace Cultures Amid Transformational Change
Join us for this thought-provoking episode of the Employee Engagement Podcast, recorded live at our recent Employee Engagement Summit. In this inspiring conversation, Dr Marcelle Moncrieffe, researcher, author, and workplace culture expert, joins moderator Nick Brice to explore what it truly means to build belonging at work. Together they discuss the barriers to inclusion, the power of lived experience, and the role of ethical leadership in creating cultures where everyone feels seen, heard, and valued. A must-listen for anyone passionate about meaningful, lasting cultural change.
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95
Remesh AI: Using Rapid Research to Create Adaptive Learning Cultures
Recorded live on the Organisational Culture stage at our recent Employee Engagement Summit, this episode explores how rapid research can fuel truly adaptive, innovative workplace cultures. Join Patrick Hyland, Director of Research at Remesh, as he unpacks the difference between technical and adaptive challenges, the limits of traditional surveys, and how real-time employee listening can close the “speed gap” between data and decisions. Tune in for practical ideas you can apply straight away to evolve your listening strategy and turn your organisation into a learning culture that’s ready for constant change.
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94
The Culture Evolution Tracking, Transforming & Sustaining Workplace Values
Listen in to a vibrant panel discussion recorded live at our recent Employee Engagement Summit. This episode from the Organisational Culture stage features Natasha Rudy, Four Seasons Hotels & Resorts, Rebecca Moran, Chatham House and Keeley Watts, the Alchemist as they share practical, real-world insights on embedding workplace values, recruiting for cultural alignment, and adapting organisational culture for a diverse workforce. Discover how leading brands are tracking, transforming, and sustaining culture through authentic communication and innovative feedback mechanisms. Whether you’re championing change or fostering day-to-day engagement, this lively session offers actionable advice to help make culture the bedrock of your organisation. Tune in to capture the energy, stories, and strategies that inspired summit attendees – and get inspired to drive lasting cultural impact in your own workplace.
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93
Best Companies: Is Your Workforce Future-Ready?
In this episode, we bring you a recording from our recent Employee Engagement Summit, where Jonathan Austin, CEO and founder of Best Companies, shared an inspiring keynote on what it means to build a future-ready workforce. Jonathan explores the shift from Industry 4.0 to Industry 5.0, revealing why the next era of work is all about people – supported, not replaced, by technology. Tune in to discover how clarity, connection, and purpose can transform organisational performance and equip leaders for the future of work.
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92
Creating a Feedback-Driven Culture Where Every Voice Matters
Join us for a replay of the Organisational Culture Stage session from our recent Employee Engagement Summit, where leading voices in people experience explored how to create a truly feedback-driven culture. In this lively discussion, Odette Hamilton (MUFG), Gillian Green (SSP Group), and Laura Silcock (Magenta Living) share their real-world strategies for building trust, encouraging open dialogue, and turning employee insights into positive action. Listen in to uncover practical ways to help every voice in your organisation be heard and valued.
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91
The Happiness Index: Not Another Bloody Survey!
Join Matt Phelan from The Happiness Index and Laura Silcock from Magenta Living in this lively recording from our recent Employee Engagement Summit. On the Organisational Culture stage, they explore how to overcome survey fatigue and turn feedback into meaningful action. From bacon butties to bold leadership coaching, discover how Magenta Living transformed survey culture into a movement for trust, transparency, and authentic engagement. Tune in for candid insights and practical inspiration to reimagine how your organisation listens, learns, and leads.
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90
Bupa Case Study: Creating an Unstoppable Experience – The Experiment
Recorded live at our recent Employee Engagement Summit,this episode features Trish Donoghue and Chris Parkinson from Bupa sharing their inspiring case study, “The Unstoppable Experience – The Experiment.”Discover how Bupa’s people-first approach, grounded in behavioural science, transformed employee engagement, leadership capability, and customer satisfaction. Join us as Trish and Chris unpack what it takes to align purpose, operations, and culture to create truly unstoppable teams.
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89
From Principles to Practice: Embedding Purpose & Values into Workplace Culture
In this recording from our recent Employee Engagement Summit, join moderator Nick Brice and panellists Shane Ashby-Roche, Head of Organisational Development and Culture at The White Company; Ali Rees, Head of People for Audiology at Specsavers; and John Randall, Global Culture and Engagement Specialist at Swissport. Together, they explore how organisations can move from principles to practice by embedding purpose and values authentically into workplace culture.Expect real-world insights, candid reflections, and practical takeaways on how leaders can model values from the top, co-create meaningful culture with their teams, and build lasting engagement through authenticity and purpose.
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88
Wrky: The Science of Action: Closing the Loop and Activating Employee Experience Data in the Era of AI
Recorded live at our recent Employee Engagement Summit, this episode captures Dr Brian Slattery’s powerful session, The Science of Action. As CEO of Wrky and a former lecturer in psychological science, Brian explores how organisations can bridge the gap between collecting employee data and driving meaningful change. Tune in to discover practical frameworks like PICO and APEASE, learn why timing matters more than ever, and find out how evidence-based action can turn insight into real impact across your organisation.
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87
Avalere Health Case Study: How Our Mission Makes Our Culture
In this episode, recorded live at our recent Employee Engagement Summit, Nick Holmes, Vice President of Learning and Culture at Avalere Health, shares how a clear and emotionally resonant mission can transform an organisation’s culture from the inside out. Listen as Nick explores the journey behind Avalere’s purpose, “Every Patient Possible,” and reveals how consistent, purposeful actions – what he calls cultural “drumbeats” – help create lasting impact. A must-listen for anyone passionate about building meaningful, purpose-driven workplaces.
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86
Creating Meaningful Employee Journeys That Drive Engagement and Growth: In Conversation with Donna Dew, UK & Corporate Functions People Director at The AA
In this episode, recorded live at our recent Employee Engagement Summit, Donna Dew takes to theOrganisational Culture stage to explore what it really means to create meaningful employee journeys that drive engagement and growth. Drawing on her leadership experiences at William Hill and the AA, Donna joins moderator Nick Brice to discuss how listening, inclusivity, and everyday workplace experiences shape a genuinely people-first culture. Tune in for practical ideas, real-world examples, and inspiration to transform your own organisation’s approach to employee engagement.
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85
Zendesk: AI-Powered Employee Service: Leveraging AI to Transform HR Service Delivery
Recorded live at our recent Employee Engagement Summit, this inspiring session explores how artificial intelligence is reshaping the world of HR service delivery. Join Darren Parker and Ona Morris from Zendesk as they reveal how AI can streamline support, free up time for human connection, and drive deeper employee engagement. Discover practical insights, success stories, and fresh thinking on what it takes to deliver truly people-centred experiences in a digital workplace.
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84
Transforming Lloyds Banking Group... It starts with Culture
Recorded live at our recent Employee Engagement Summit,this inspiring session features Tanya Evans, Managing Director for Culture and Transformation at Lloyds Banking Group. Tanya shares how one of the UK’s oldest financial institutions is reinventing itself from the inside out – fusing purpose, psychology, and design thinking to reshape culture at scale.Tune in to discover how intentional leadership, authentic storytelling, and a focus on humanity are driving one of the most ambitious transformations in modern business.
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83
Purpose & Values Are Your Superpowers: In Conversation with Jodie Craig, HR Director at L’Oréal
Kicking off the Organisational Culture Stage, this inspiring keynote explores how purpose and values can drive meaningful transformation across organisations. Discover how aligning organisational values with individual purpose empowers people professionals, enhances engagement, and creates a culture where teams can thrive. We’ll also delve into how a strong sense of purpose can be a powerful force in helping individuals and organisations recover from burnout, build resilience, and sustain long-term success.
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82
Leading a People Team in a Large and Unique Organisation
In this episode join Des Mhere, Global Chief People Officer at the British Army to hear about how to lead a team that provides an HR service to a customer base of over 27,000. Des will touch on his role, his directive to his team, how he develops his team through mentoring and the power of reverse mentoring. The session will be closed by providing an insight on his rewards and recognition programme.
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81
Enabling Our Most Important Asset, Our People, to Thrive
Join Helen Webb, Chief People Officer at WHSmith, and Heidi Physick, Chief People Officer at Oodle Finance, for an inspiring conversation from the Employee Engagement Summit.Our People Strategy isn’t about reinventing the wheel. The core themes are ones you’ll see across many organisations — hiring, retaining and developing brilliant leaders, creating an inclusive culture that reflects our values, and driving operational excellence by putting the right foundations in place for growth.What makes the difference is how we bring these themes to life. Integration, partnership, ownership and accountability sit at the heart of our approach. It’s not the sole responsibility of the People Team, nor is it a “nice to have” — it’s the difference between organisations that thrive and those that fall behind.Listen to the podcast to hear Helen and Heidi share how these principles translate into impact in the real world.
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80
The Power of Authenticity and Representation
Join Joyce Idoniboye, Chief People Officer at Oxfam, for an inspiring conversation from the Employee Engagement Summit. Joyce shares her powerful career journey, reflecting on the pivotal moments that shaped her path as a Black woman in leadership and the challenges she has navigated around representation and inclusion.In this thought-provoking discussion, Joyce offers actionable insights on building truly inclusive workplaces where underrepresented groups can thrive, and shares practical advice for allies committed to driving positive change. Discover how authenticity has been central to Joyce’s leadership style and take away strategies to create a culture of belonging and representation in your own organisation.
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79
Crafting a Culture Blueprint for Success
Norton Rose Fulbright recognised early on that shaping a culture grounded in strong values would be vital to driving engagement and long-term success. In this episode, Kate Evans, Chief People Officer shares the story of developing and implementing a culture blueprint that aligns with their organisational goals. Listeners will hear about the strategic choices made, the challenges overcome, and the steps taken to build a high-performing, purpose-driven culture.
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78
Designing for Change How Organisation Design & Psychology Rewired the Business for Transformation Short
What happens when a business grows faster than its design? When legacy systems, silos, and old ways of working begin to suffocate progress — even as demand rises?This is the story of how one 100-year-old company faced that exact tipping point. And instead of pushing through with more pressure, it paused — and chose a different path. A path rooted not in process, but in mindset. In psychology. In the willingness to truly change.Over 18 months, a people and culture team became the engine of business transformation — shifting from HR to strategic catalyst. Through the disciplines of organisation design, behavioural insight, and operating model rhythm, they're rebuilding the company’s core — system by system, mindset by mindset.This talk explores how they're moving from command to service. From chaos to clarity. And from fractured structures to a future-ready operating model that put people, culture, and customer journeys at its centre.This is not just a restructure. It is a rewire — of belief, identity, and how change is led. This is a real-world blueprint of how meaningful transformation happens — not in slides or slogans, but in behaviours, belief, and the courage to design a better way, together.
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77
Listening, Hearing and Responding to Our Colleague’s Voices Across NHS Scotland
In this episode from the 2025 Employee Engagement Summit, Fiona Hogg, Chief People Officer at NHS Scotland explains the opportunities and challenges across NHS Scotland in ensuring that the voices of their 160,000 colleagues can be heard, listened to and most importantly, responded to, in a high profile and pressured health and care system, as well as ensuring there are channels where colleagues can safely speak up, when things go wrong.
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76
Empowering Women at Work: How Deliveroo is Redefining Career Development
In this episode, Christina Lewis is joined by Bea Jones, Senior Insight Manager from Deliveroo and Helen Ilsley from The Executive Coaching Consultancy Ltd to explore a transformative programme designed to support women’s growth and progression in the workplace. Rather than encouraging women to adapt to traditional structures, this initiative helps them thrive by building on their strengths and leading authentically.Bea shares the motivation behind launching the programme — tackling the visible drop-off of women in senior roles — while Helen outlines the four key pillars it’s built upon. The discussion also delves into the challenges faced during implementation, including overwhelming interest and the need to involve line managers effectively.The results speak for themselves: continued community connections beyond the programme, meaningful qualitative feedback, and tangible career progress — with 30% of participants promoted and 79% reporting career advancement within just three months.
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75
Championing Wellbeing at Scale: Insights from Entain’s Stella Gavinho
In this episode, we sit down with Stella Gavinho, Group Head of Wellbeing at Entain, to explore what it takes to build and sustain a thriving wellbeing culture across a global organisation. Stella shares her journey, the strategies Entain uses to support employee mental and physical health, and how wellbeing initiatives drive engagement, retention, and business performance. From practical tips on launching impactful programmes to the role of leadership in shaping wellbeing priorities, Stella offers actionable insights for HR leaders and business professionals aiming to make wellbeing a core part of their company DNA. Tune in to discover how Entain is redefining workplace wellbeing for the modern workforce.
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74
Beyond Broadcast: How Internal Communication Shapes Organisational Culture
In this insightful episode we meet Natasha Liedl-McDowal, Senior Manager Internal Communications at London Stock Exchange, where she dives into the transformative power of internal communications as a cornerstone of organisational culture. Join industry leaders as they discuss how to move beyond traditional top-down messaging and foster authentic, two-way conversations that truly engage employees at every level. Discover practical strategies for embedding company values into daily interactions, creative storytelling techniques to celebrate achievements, and ways to ensure your communications resonate across diverse teams. Whether you’re looking to boost morale, strengthen connections, or make culture a living part of your organisation, this session is packed with actionable ideas to help you turn communication into a powerful driver of lasting change.
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73
Connecting the Front Line: How Wincanton Engages 20,000 Colleagues Across the UK
In this episode, we sit down with Jonathon Pinch, Head of Internal Communications and Employee Engagement at Wincanton, the UK’s leading supply chain partner supporting everything from supermarket shelves to major infrastructure projects. Jonathon shares the unique challenges and creative solutions involved in engaging Wincanton’s 20,000-strong workforce-75% of whom are on the front line, often with limited access to technology. He offers a preview of his upcoming panel at the Employee Engagement Summit, where he’ll discuss remote working, the tools and content that keep colleagues connected, and practical ideas for reaching every audience group-from digitally disconnected drivers to home-based teams.
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72
Embedding Culture for the Long Haul: Strategies to Sustain and Measure Lasting Change with Rebecca Moran
In this episode, Rebecca Moran, Head of HR at Chatham House explores why culture can’t stand still-and how organisations can embed meaningful cultural change that lasts.Tune in to hear practical strategies for making culture a core part of your company’s identity, not just a passing initiative. Rebecca touches on how to sustain cultural integrity during mergers, leadership transitions, and periods of rapid growth and innovative ways to measure the true impact of culture-going beyond traditional engagement surveys to capture what really matters.
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71
Culture Catalysts: How Passion, Feedback, and Engagement Drive Organisational Transformation
In this episode we dive deep into the power of organisational culture with Gillian Green, Global Senior Manager People Experience & Culture at SSP Group plc where she highlights why it’s the heartbeat of every high-performing business. Join us to explore what fuels our passion for building strong, positive cultures, the proven methods for shaping and evolving your workplace culture and the vital role of feedback in creating and sustaining high performance.
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70
Beyond Mental Health: Building Your Personal Wellbeing Toolbox
In our latest episode we meet with Ross Marshall, Wellbeing, Reward and Recognition Lead at London Borough of Havering, a passionate advocate for a holistic approach to wellbeing. Ahead of his appearance at our upcoming Employee Engagement Summit, Ross shares a preview of his session, where he’ll explore what wellbeing truly means—beyond the often narrow focus on mental health. He’ll discuss the importance of seeing wellbeing as a multi-faceted concept and how individuals can build a personalised wellbeing toolbox to support their own health and happiness.
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69
Rethinking Workplace Wellbeing: From Stress to Self-Care
In this episode, we’re joined by Sean Tolram, Head of Mindfulness at HSBC, who shares insights into his role and gives us a sneak peek into his upcoming talk at the Employee Engagement Summit. Sean will be exploring how to create a brain-friendly workplace—a space where individuals can thrive, think clearly, and feel genuinely supported. He’ll unpack key themes such as the impact of stress and multitasking on performance, how to counteract our brain’s natural negativity bias, and the importance of embedding self-compassion and self-care into workplace culture.
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68
From Outdated to Outstanding: Transforming NHS Communications
In our latest episode we meet with Matt Cooper, Head of Digital Communications at King's College Hospital NHS Foundation Trust as he talks about how they transformed their staff engagement with the launch of Kingsweb, a cutting-edge intranet platform. Matt shares the journey of creating a mobile-accessible, user-friendly platform that has revolutionised communication and collaboration across the Trust.
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67
Pulse Check: Decoding Workplace Culture in the Modern Era
In today’s episode our Guest Host Christina Lewis is a speaker, trainer and career coach, specialising in employee engagement and gender equity and is currently heading up Operations at Bolt. Christina sits down with Nick Holmes, Vice President of Learning & Culture at Avalere Health and dives deep into the heart of organisational dynamics, addressing crucial questions that shape our professional lives. Kicking off by tackling the age-old debate: Can culture truly be measured? Nick discusses shifts to a global perspective, examining current trends, pet peeves, and victories in how people feel about work worldwide. Offering practical advice for organisations and leaders looking to positively influence employee sentiment.
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66
Thriving at Work: Balancing Expectations, Wellness, and Productivity with Jackie Dacanay
In this episode, our guest host, Cathy Brown, sits down with Jackie Dacanay to explore the critical factors that influence employee wellness and efficiency in the modern workplace. They discuss how excessive workloads and unrealistic deadlines contribute to stress, burnout, and reduced productivity, while balanced expectations support employee wellness and efficiency. The conversation delves into the importance of flexible work hours, remote work, and understanding personal commitments in promoting employee well-being, contrasting these with the mental and physical strain caused by rigid schedules. Cathy and Jackie also highlight the impact of transparent and consistent communication regarding job roles, responsibilities, and performance metrics on employee mental health and motivation, versus the negative effects of unclear or constantly shifting expectations. They examine how regular feedback, recognition, and fair compensation can enhance job satisfaction and mental wellness, and the disengagement and emotional fatigue that can result from their absence. Finally, they discuss the availability of mental health resources, wellness programmes, and supportive leadership, and how these elements help employees manage stress and thrive in the workplace, compared to environments that neglect these crucial aspects. Join us for an insightful discussion filled with expert advice and practical tips to help you and your team thrive at work.
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65
The Influence of Managers on Motivating Their Teams
In this episode, we explore the crucial role managers play in building a motivated and engaged workforce. Drawing insights from The Business of Motivation, we delve into how organisations can empower managers to lead effectively by investing in the right training programmes and tools. We also address the challenges of difficult conversations and the importance of promoting inclusion to create a supportive environment. Discover why developing better managers is a transformative strategy for unlocking your team’s full potential and driving sustainable success.
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64
Engagement vs. Burnout: What Companies Keep Getting Wrong—and How to Fix It with Stavy Papasotiriou
In this episode, our guest host Anaïs welcomes Stavy Papasotiriou to explore one of today’s most critical workplace challenges: employee engagement. Despite companies worldwide investing heavily in benefits and perks to boost engagement, global engagement levels remain disappointingly low. So, what are organisations missing? Anaïs and Stavy examine why traditional approaches often fall flat, discussing how HR departments may be misinterpreting engagement and relying on superficial benefits instead of addressing core psychological needs. Drawing from organisational psychology, they define what true engagement looks like—and how it differs from mere job satisfaction. The conversation also touches on the pivotal link between engagement and burnout, exploring how an engaged employee is essentially the positive counterpart to a burned-out one. Anaïs and Stavy share insights on how to spot burnout within a team and identify early signs before it escalates. Join us for practical strategies and best practices for creating a culture that not only maximizes engagement but also minimizes burnout, paving the way for happier, more productive teams. Whether you're an HR professional, manager, or employee, this episode offers valuable takeaways on ensuring genuine engagement in any workplace.
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63
Beyond the Top-Down: Rethinking Employee Engagement from the Ground Up with Christos Malliaros
In this episode, our guest host, Anaïs Nebel sits down with Director of Self in Progress, Chris Malliaros, to delve into the ongoing challenge of employee disengagement, with only 23% of employees globally feeling genuinely connected to their work. They examine why traditional top-down approaches to engagement often fall short, creating a disconnect between organisational aspirations and the reality of employees' lived experiences. Chris highlights how many organisations focus on “culture fit” rather than empowering employees to co-create culture, leading to an engagement gap that can undermine workplace morale and motivation. Chris introduces a pioneering, holistic framework for engagement that unites workplace climate, organisational culture, and individual employee values. By leveraging psychometric tools and regular check-ins, organisations can achieve a continuous alignment between their aspirations and the actual experiences of their employees. Finally, Anaïs and Chris discuss practical steps leaders can take to embrace this ground-up approach, creating authentic engagement that stems from each employee’s unique contributions. Tune in as Anaïs dives deep with Chris Malliaros on what it truly takes to build an authentic culture from the ground up—one that goes beyond words and embodies genuine engagement every day.
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62
The Business of Motivation with Merck
In this episode, we explore The Business of Motivation and what drives today’s workforce. Our guests, Jess Holt from Forty1’s Behavioural Science division and Cesar Garcia, Executive Director of Global Communications at Merck (known as MSD outside the US and Canada), share insights with host Richelle Feigin from a comprehensive study of over 2,600 participants across the UK and US. We discuss key findings such as the importance of motivation and its impact on business performance, alongside the five motivational archetypes that shape employee engagement. Jess guides us through the strategic levers that organisations can use to boost motivation, while Cesar shares real-world examples of how communication, purpose, and values can unite teams, even during times of change. Join us as we uncover practical strategies to cultivate a motivated, productive workforce. Tune in to gain valuable insights for driving engagement and aligning your team for success!
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61
Flattening the Hierarchy: Navigating the Shift to Flat Organisations with Lucy Rowell
In this episode, Lucy delves into the growing trend of organisations transitioning from traditional hierarchical structures to flatter, more agile models. She explores the core reasons driving this shift, focusing on creating clarity around the "why"—why companies are embracing this change and how it aligns with long-term goals. Lucy discusses the importance of understanding where your organisation currently stands and identifying areas that need radical transformation versus those that require more gradual shifts. She also highlights how to communicate effectively during this transition, emphasising the value of open channels and continual feedback loops to keep everyone aligned and engaged. Additionally, Lucy examines the critical aspects of talent management during these transitions—addressing potential talent loss, retention strategies, and how the move to a flat structure creates new career paths. Whether your organisation is just beginning this journey or is already deep into it, Lucy offers valuable insights and actionable advice to help navigate the challenges of this organisational shift.
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60
The Impact of Wellbeing Programmes on Your Employees with Wendy Murphy
In this episode our guest host Cathy Brown is joined by Wendy Murphy, VP of Corporate Communications at Exinity to discuss: - Why did Exinity decide to invest in their wellbeing offering? - How did they decide what to prioritise? - What has the impact been on colleagues? - Have you seen any other impact that you weren’t expecting? - Do you have anything else in the pipeline? Wendy Murphy would like to make a special mention to those involved in the wellbeing initiatives: Lex Webster > https://www.linkedin.com/in/lex-webster/ Olga Rybalkina And the fabulous team working for Anna Kontoyianni > https://www.linkedin.com/in/anna-kontoyianni-b7984027/
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ABOUT THIS SHOW
Engage Employee podcast brings you the hot topics and tips in the employee engagement industry. Hear from a range of industry leading brands, including Mercedes, Ericcson, Virgin Media, Fortnum Mason & more, as they share their journeys, success stories and future plans that you can implement into your business.
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