Unlocking Revenue, Performance, and Potential in Hospitality - Thibault Catala

If you’ve created a great hospitality business, you should make as much money as you can because that will fund everything else you do - from designing and delivering a great guest experience to paying your teams well to allowing you to expand and serve more people. To help you understand some of the opportunities here, we’re going to learn from Thibault Catala, who started his career in revenue management at companies such as Four Seasons and IHG before moving into investment management and advisory work as the co-founder and Chief Operating Officer of Vertell Asset Management. In this episode, you’re going to learn about the opportunity in revenue management and strategy today, the role of operations in hospitality, optimizing your tech stack, the surprising northstar metric to track for high performance - and much more.Follow Thibault on LinkedInLearn more about Catala Consulting A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands