EPISODE · Aug 27, 2024 · 24 MIN
Unlocking the Secrets to AI Mastery
from The ActivateCX Podcast · host Frank Rogers
Get your AI Sorted https://activateCX.arroyo360.com/ai----Here Frank Rogers and Quinn Agen unpack the secrets of using AI contact center solutions to solve major customer experience needs! Our world is changing fast, hear from these two thought leaders to get a bead on where it is heading. Don't forget to subscribe for more tech updates!Chapters00:00 Does AI support Multi cultural-language needs?02:37 How does AI Work with Omnichannel?07:57 Scotty, We Need More Data!11:36 Can AI Help Close Down Blind Spots?14:30 Feedback Management gets an assist from AI17:46 The Big Question...How do you get Started with AI?20:49 Making the Case for Omilia AI vs Anyone else!24:36 Closing#podcast #contactcenter #ai #customerservice #salesstrategy
What this episode covers
Get your AI Sorted https://activateCX.arroyo360.com/ai ---- Here Frank Rogers and Quinn Agen unpack the secrets of using AI contact center solutions to solve major customer experience needs! Our world is changing fast, hear from these two thought leaders to get a bead on where it is heading. Don't forget to subscribe for more tech updates! Chapters 00:00 Does AI support Multi cultural-language needs? 02:37 How does AI Work with Omnichannel? 07:57 Scotty, We Need More Data! 11:36 Can A...
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Unlocking the Secrets to AI Mastery
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