Unpacking RingCX with Bob Lenarcik

Join Frank Rogers as he investigates RingCX, a new contact center offering from RingCentral, with guest expert, Bob Lenarcik. Discover the evolution of customer engagement in today's digital economy.For more info on how to subscribe to our newsletter: https://bit.ly/3MwESj6____To watch the full episode on YouTube: https://youtu.be/LSuXWVhIq1cBe sure to LIKE and SUBSCRIBE :-)RingCX is a new contact center offering from RingCentral that aims to provide an affordable and easy-to-use solution for businesses seeking innovative customer engagement solutions. The platform combines voice and digital contact center solutions into one, offering features like omnichannel capabilities, AI-powered routing, and real-time analytics. Ring CX serves small to medium-sized teams and integrates with popular CRM systems like Salesforce and Zendesk. It also offers integrations with collaboration tools like Microsoft Teams. The platform is backed by RingCentral's carrier network and provides a one-stop solution for both unified communications and contact center needs. RingCX is positioned as a competitive option in the contact center market.