Unpacking the Meaning of Customer Success

from B2B Tech Talk with Ingram Micro · host Ingram Micro

Customer engagement should never end when the purchase is complete—touchpoints and enablement are just as important as earning a sale.Shelby Skrhak speaks with Nicole Dziedzic, senior vendor business manager, and Clay Carpenter, senior channel account executive, both of Ingram Micro, about:The definition of customer successBuilding customer success plans that scaleWho is the target for the digital customer success program?To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalkListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Stitcher.

Episode metadata supplied by the publisher feed · Published Mar 30, 2023

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Unpacking the Meaning of Customer Success

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This episode was published on March 30, 2023.

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