UNSOLVED: SICK RANSOM TEXTS -MISSING WOMAN'S FAMILY TOLD SHE'D BE "CHOPPED INTO PIECES" episode artwork

EPISODE · Aug 18, 2025 · 41 MIN

UNSOLVED: SICK RANSOM TEXTS -MISSING WOMAN'S FAMILY TOLD SHE'D BE "CHOPPED INTO PIECES"

from Crime Stories with Nancy Grace · host iHeartPodcasts and CrimeOnline

Layla Santanello, a young mother from Tennessee, has been missing now for over two years. She was last seen  June 27, 2023, in a field next to the Americourt Hotel. Employees and guests reported that she appeared erratic and paranoid. Surveillance footage captured Layla walking around the hotel, reportedly knocking on doors and searching for someone. The events leading up to her disappearance began on June 24, three days earlier. Jennifer Santanello, Layla’s mother, received a message from Layla’s Facebook account. The message, sent by Layla’s boyfriend, asked if Layla was in jail or the hospital, saying he hadn’t seen her in more than 24 hours. Later that night, Layla messaged her mother from the same account, writing, “I’m fine mom,” and adding, “I been with a friend. I don’t have a phone to text or call. I’m using someone else’s.” About two weeks later, a series of strange Cash App requests were sent from Layla’s account to both her stepmother, Brittany Zeitler, and her mother. One request for $100 included the subject line “twlmg.” Several more requests followed in quick succession with the same subject line. Jennifer sent $1 to the account and asked if Layla was okay. As the transactions continued, she came to believe that “twlmg” meant “they won’t let me go.” Another message allegedly read, “We have Layla. She owes a drug debt, and if she doesn’t pay, you’ll find her chopped up into pieces.” Joining Nancy Grace today: Brittany Zeitler - Stepmom to Layla Santanello George Emmett - Dad to Layla Santanello Ben Powers - Criminal Defense Attorney; Facebook: Legal Powers PLLC Caryn Stark -  Psychologist, Renowned TV and Radio Trauma Expert and consultant; Instagram: carynpsych, FB: Caryn Stark Private Practice Rick Shaffer - Retired FBI Supervisory Special Agent Rebekah McNerney - Writer / Reporter at Kingston Times News; Linked In: https://www.linkedin.com/in/rebekah-mcnerney/INSTA:- https://www.instagram.com/rebekahmcnerney    See omnystudio.com/listener for privacy information.

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UNSOLVED: SICK RANSOM TEXTS -MISSING WOMAN'S FAMILY TOLD SHE'D BE "CHOPPED INTO PIECES"

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How long is this episode of Crime Stories with Nancy Grace?

This episode is 41 minutes long.

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This episode was published on August 18, 2025.

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Layla Santanello, a young mother from Tennessee, has been missing now for over two years. She was last seen  June 27, 2023, in a field next to the Americourt Hotel. Employees and guests reported that she appeared erratic and paranoid. Surveillance...

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