Use 'ticket to ride' to increase spend her head
Liam and Andy Dempsster discuss the importance of increasing average spend per head in the hospitality industry. They highlight the need to track this key performance indicator (KPI) to identify opportunities for growth and make informed decisions on pric
First published
01/27/2024
Genres:
business
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Summary
Liam and Andy Dempsster discuss the importance of increasing average spend per head in the hospitality industry. They highlight the need to track this key performance indicator (KPI) to identify opportunities for growth and make informed decisions on pricing and staffing. Andy emphasises that selling is an integral part of good hospitality and encourages businesses to train their staff in suggestive and descriptive selling techniques. He introduces the concept of the Ticket to Ride methodolog...
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Parent Podcast
The Hospitality Playbook Podcast
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Use 'ticket to ride' to increase spend her head
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