Valerie Heck: Doing What's Right

Valerie Heck is a ServiceTitan Certified Process Implementation Specialist and consultant dedicated to helping home service businesses grow with smarter systems. With experience leading operations in HVAC, plumbing, and electrical companies, she specializes in optimizing workflows, building sustainable processes, and driving profitability through technology. Valerie is also an active member of industry organizations including LadyTitans, WHVACR, NAWIC, and INWIC, and has authored featured articles in Contracting Business Magazine, ACHR News, as well as appeared on multiple podcasts. She brings a family-first perspective to her work, believing that strong processes not only grow businesses but also create lasting impact for teams and the customers they serve.Episode Sponsors⁠Pivotl - Click for a free business financial score! ⁠Accounting and fractional CFO services built specifically for the trades⁠⁠My Method Ai⁠ ⁠ - Ai Employees - Book a demo today!⁠⁠Cooper and Hunter⁠ - HVAC / Ductless Equipment