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EPISODE · Apr 15, 2024 · 17 MIN

VBA Provides A Suite of Tools for Payers and TPAs Including a New Generative AI Product

from Healthcare IT Today Interviews · host John Lynn

VBA offers numerous portals to payers and their clients (which include doctors, patients, brokers, and more)—"one-stop shopping" for a large range of services. To ease the user experience with these services, the company has started using generative AI for training on their platform through a tool called VBA Assist. President and CEO Mike Clayton cites their mission to "make the health care experience better for everyone" and explains some of their services: 24/7 self-service for patients, real-time chat, notifications for picking up meds or scheduling visits, risk modeling and more. Learn more about VBA: https://vbasoftware.com/ Health IT Community: https://www.healthcareittoday.com/

What this episode covers

VBA offers numerous portals to payers and their clients (which include doctors, patients, brokers, and more)—"one-stop shopping" for a large range of services. To ease the user experience with these services, the company has started using generative AI for training on their platform through a tool called VBA Assist. President and CEO Mike Clayton cites their mission to "make the health care experience better for everyone" and explains some of their services: 24/7 self-service for patients, real-time chat, notifications for picking up meds or scheduling visits, risk modeling and more. Learn more about VBA: https://vbasoftware.com/ Health IT Community: https://www.healthcareittoday.com/

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VBA Provides A Suite of Tools for Payers and TPAs Including a New Generative AI Product

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How long is this episode of Healthcare IT Today Interviews?

This episode is 17 minutes long.

When was this Healthcare IT Today Interviews episode published?

This episode was published on April 15, 2024.

What is this episode about?

VBA offers numerous portals to payers and their clients (which include doctors, patients, brokers, and more)—"one-stop shopping" for a large range of services. To ease the user experience with these services, the company has started using generative...

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