Vicki Young, Nalla's agency leader

Our guest on this episode is Vicki Young, the founder and CEO of Nalla, a brand consultancy based in London, UK.She talks about:How some early jobs equipped her with some leadership skills, and her first agency jobs gave her some ideas of things she wanted to do differently.Having structured quarterly retrospectives to involve everyone in improving the business.The book Radical Candour and how it's helping her give clear and direct feedback.The struggle of maintaining connection and engagement during the extended remote working in the pandemic.How she needed to shape the business up to run effectively without her, as she took maternity leaveTaking some inspiration from the Entrepreneurial Operating System (EOS) and the book Traction by Geno WickmanSetting up a three year vision, and breaking it down into quarterly goalsWorking towards having a more structured board, with retreats for stepping back and thinking about the longer termThe Convivio Agency Leaders Podcast is presented by Steve Parks and Dr Joe Baker.Subscribe to the Convivio newsletter for Agency Leaders at Convivio.comFollow/message us on twitter at @convivio, and on LinkedInYou can email us at [email protected]