Voice of the Customer with Jennifer Arnold (3/3) - Our hoarder-mentality obsession with data is damaging our relationships *and* business growth

Join Jen and Stu for the final part of the trilogy on customer relations. What started out as a genuine quest for data that could improve our lives has become an unchecked obsession that often results in data hoarding, processes or KPIs at odds with business strategy and a whole lot of very futile feeling interactions in our daily lives. #findtheflowstate