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EPISODE · Aug 30, 2021 · 12 MIN

We love having you back ... oder doch nicht?

from 15 Minutes Customer Obsession

Heute in diesem Podcast nehme ich euch in meine ganz persönliche Urlaubs Customer Experience mit. Im Urlaub bin ich 100% in der Beobachterrolle. Entspannt. Aber ganz im Auftrag der Customer Experience unterwegs. Customer Experience aus der Beobachterperspektive. In schwierigen Situationen zeigt sich wirkliche Klasse. Beschwerdemanagement in der Hochsaison, Umsetzung in der Praxis von neuen Unternehmerstrategien und was bei beim Gast wirklich ankommt. Meine Highlights hört ihr heute auf den Punkt in dieser Augustausgabe. Stay tuned for your Customers, Eure PeggyDON´T MISS IT: HSMA eDay 2021 - Das Fachevent der Hotellerie ind Deutschland: Informationen zum HSMA eDAY / Hybride Veranstaltung‼️ https://www.hsma.de/deMein Thema Workshop: Wie wir die operativen Abläufe an die völlig neuen Erwartungen der Gäste anpassen und emotional punkten👇Das zwei Tage Live Seminar live in Barcelona/ Limitierte Plätze:Sichere dir hier deine Anmeldung:BRIEFING CUSTOMER EXPERIENCE MODUS Zwei- Tages- Seminar mit DR. Stefan Wachtel und mir. Am 1./2. November 2021, Hotel Le Méridian in Barcelona:🚀E -MAIL: [email protected]📲Telefon: 0034663686811 ________________________________________________________Schickt Eure Fragen und Themen, die Euch rund um CX bewegen mir bitte gern an: 📩 : [email protected] 👉Mystery Check Ups - Evaluation Online/ offline für alle Branchen Beratung bei Customer Experience Life Style- Service Konzepten- Seminare für eure Teams// Online & Live vor OrtMediterran & Deutschland https://www.amelung-partners.com/beratung-detailsSocial Media Kanäle:Folge mir auf LinkedIn🔥 https://www.linkedin.com/in/peggy-amelung-laurenzana-7158855a/Folge mir Instagram:🔥 https://www.instagram.com/amelungandpartners/Folge mir auf Twitter:🔥 https://twitter.com/amelungpartners

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We love having you back ... oder doch nicht?

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How long is this episode of 15 Minutes Customer Obsession?

This episode is 12 minutes long.

When was this 15 Minutes Customer Obsession episode published?

This episode was published on August 30, 2021.

What is this episode about?

Heute in diesem Podcast nehme ich euch in meine ganz persönliche Urlaubs Customer Experience mit. Im Urlaub bin ich 100% in der Beobachterrolle. Entspannt. Aber ganz im Auftrag der Customer Experience unterwegs. Customer Experience aus der...

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