EPISODE · Jul 31, 2024 · 12 MIN
What CX leaders do that laggards don't
from Conversations with MarTech · host MarTech.org
Join Mike Pastore, Editorial Director at MarTech, and Holden Bale, Global Head of Experience & Commerce at Merkle, as they discuss what sets customer experience leaders apart from CX laggards. Host: Mike Pastore, Editorial Director, MarTech Guest: Holden Bale, Global Head of Experience & Commerce, MerkleThis podcast is produced by MarTech, a Third Door Media property.
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What CX leaders do that laggards don't
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