What Great Bosses DON'T Say

Poynter's leadership and management expert Jill Geisler was asked by Forbes.com to write about managers who say the wrong things at work. She focused on things that aren't illegal -- or outside normal company policies, but rather, common phrases that are offputting to others -- and can reduce a manager's effectiveness. If you don't want to talk yourself into trouble, listen to words Jill shares -- and then keep them to yourself! Jill's new book - "WORK HAPPY: What Great Bosses Know" is available at bookstores everywhere. http://whatgreatbossesknow.com