PODCAST · business
What Great Bosses Know
by Poynter Institute
In these short and practical podcasts, Poynter's leadership and management expert Jill Geisler explains the things great bosses know. Her valuable tips help anyone who hopes to be a great boss or to work for one.
Episodes
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4 Year-End Checks for Managers
It's early December. Before you run out of time, leadership expert Jill Geisler suggests you review four key areas. It will help you take advantage of opportunities this year, and plan better for the year ahead. This podcast accompanies a column on the Poynter.org website. Check it out, along…
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Managing Star Performers
Every organization has its stars - and they deserve special care. They don't deserve to cause needless problems for others, though. In this podcast, the Poynter Institute's leadership and management expert Jill Geisler takes a look at "low maintenance" and "high maintenance" stars and the…
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Overworked? Overwhelmed? Jill's 7 Questions to Help
Today's managers are busier than ever. Some are strained and stressed beyond capacity. Is delegation the answer? It may be, in part. But there are 7 questions managers should ask to determine how to assess their workloads, workflow and priorities. Check out Jill's companion column to this podcast...
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How to Lead When You're Not in Charge
You don't have to be a manager to be a leader. But what is it that causes people to choose to follow you, even though you're not in charge? The Poynter Institute's leadership and management expert Jill Geisler shares 4 things you can do to be seen as a leader, no matter what your title. A…
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6 Dangerous Biases of Bosses
Great bosses are trusted. They are known for their integrity. But it doesn't mean they don't have biases. They just know how to defeat them. In this podcast, Poynter's leadership and management expert Jill Geisler identifies six biases that are common among bosses -- and what to do about them.…
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Break Your Addiction to "Fixing"
Many managers are "fixers" -- who just can't help themselves. When they see work that should be improved, they take it out of an employee's hands and repair it themselves. Poynter's leadership and management expert Jill Geisler confesses that she's a recovering fixer who helps others overcome the...
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What's YOUR Management Style?
The recent firing of the editor of the NYT brought attention to the subject of "management style." Just what does that mean? And how do you know what styles work best? The Poynter Institute's leadership and management expert Jill Geisler, author of "Work Happy: What Great Bosses Know," looks at...
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Six Questions to Help Managers Control Their Time
Today's managers often feel swamped by their responsibilities. It's not that they aren't capable; there's just too much to do in too little time. But there are things managers can do to get better control of their schedules. The challenge is: it differs for each person. That's why the Poynter...
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Advice from an Introvert
Introverts have a lot to say in the workplace. But often, they want to think it through, first. Meanwhile, the extroverts are talking up a storm. In this podcast, Poynter's Jill Geisler (an extrovert) shares some wise advice from Butch Ward (an introvert) with whom she often teaches -- and who is...
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Don't Be a "Bigfoot Boss"
There's a particular type of manager that employees resent. The "Bigfoot Boss" takes credit for the work of others -- and takes lots more. In this podcast, the Poynter Institute's leadership and management expert, Jill Geisler, shares the damage "Bigfoot Bosses" do to their employees -- and their...
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Take the Great Bosses Quiz
Are you ready to see if you're a great boss? Poynter's Jill Geisler has a ten question, multiple choice quiz for you. She thinks the correct answers will be obvious, and the wrong ones might even make you smile. Good luck!
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When Managers Fumble - 5 Tips for Fixing Your Flaws
No manager is perfect. Even a great boss has flaws. The Poynter Institute's leadership and management expert Jill Geisler has coached hundreds of bosses who want to fix their all-too-human flaws. She offers 5 tips for repairing your reputation.
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Managing That "Lazy" Employee
Every manager deals with underperforming employees. But management expert Jill Geisler believes it's too easy to just call people "lazy." In fact, she says it can lead managers to avoid dealing with the real reasons employees may be doing less than the manager expects. In this podcast, she offers…
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Five Tips to Beat Procrastination
Are you someone who puts off doing work? Do you wait until the last minute or even talk yourself out of doing something you know you should do? In this podcast, Poynter's Jill Geisler shares tips from her Poynter colleague Butch Ward. Butch confesses to a little procrastination himself, and how...
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How to Close "The Feedback Gap"
Employees consistently say they get less feedback than they need to do their best at work. They want to know where they stand -- and not just once a year during a formal evaluation. Yet quality, ongoing feedback remains elusive. Poynter's Jill Geisler is on a crusade to help bosses improve their...
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Ten Ways to Boost Creativity
Want to be a boss known for helping good ideas take off in your organization? Cultivating great ideas, leading brainstorming, mining for possibilities -- it's more than an art. There's science behind it, too. In this podcast, the Poynter Institute's leadership and management expert Jill Geisler...
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Benefits of a "New Manager Mindset"
New managers come to the job with plenty of fears. The Poynter Institute's Leadership and Management expert Jill Geisler has help new supervisors overcome them all. But Jill believes there's something every manager -- especially the most experienced -- can take from the mindset of the newest...
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Breaking "Artificial Barriers" to Your Success
You're a good employee. You'd like to have a greater impact in your organization. You have ideas and talent that could make the organization better. It may be tempting to think that the management at your workplace is failing to tap into your strengths and skills -- but what if the real issue is...
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Your Message Matters -- Share It
Poynter's leadership expert Jill Geisler often teaches about the importance of communication in leadership. This time, the lesson is very personal. As the new year approaches, Jill shares a story that drives home the importance of letting others know the impact they have. It just may inspire you…
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Build Employee Engagement
Jill Geisler has a wish for you in 2013 -- may it be a year of engaged employees at your workplace. How does that happen? And what's the leader's role? In this podcast, Jill shares the tips she crafted in a guest blog post for the management website switchandshift.com. You can see more of Jill's...
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Ten Key Skills for Today's Leaders
What are the top skills managers need today in order to lead in changing and challenging times? In this podcast, the Poynter Institute's leadership expert Jill Geisler will walk you through a list of ten very concrete and practical skills that can improve your chances of success as a boss. This...
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Ten Secrets Your Great Boss Never Told You
Did you know that October 16th is "Boss Day" in the United States? Jill Geisler didn't know it until she happened to see it noted on a calendar. She decided to mark the little-known day by revealing some secrets -- specifically, ten secrets that great bosses CHOOSE to keep from employees,...
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Work Happy in a Bad Economy?
Recently, Jill Geisler was interviewed by Fortune.com columnist Dan Schawbel. His focus: Can managers and employees really work happily in a bad economy? In this podcast, Jill argues that it's challenging but absolutely possible, and explains why.
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The Value of a Great Boss
Here's some great news for all who aspire to be great bosses. Not only does your good work provide great personal satisfaction for you, it also brings extra value to your organization. A new study from the National Bureau of Economic Research looks at just how much value quality managers bring…
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Ten Powers of Leadership
Is it okay to crave power? Absolutely, says the Poynter Institute's leadership and management expert Jill Geisler. There's a catch, though. That power needs to be used for good. When asked to deliver the commencement speech to the 2012 graduates of Duquesne University's School of Leadership and...
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What Great Bosses DON'T Say
Poynter's leadership and management expert Jill Geisler was asked by Forbes.com to write about managers who say the wrong things at work. She focused on things that aren't illegal -- or outside normal company policies, but rather, common phrases that are offputting to others -- and can reduce a...
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The Penn State Leadership Meltdown: 8 Ways It Could Happen to You
An assistant coach is convicted of child abuse at Penn State. The University commissions an independent review of how the situation evolved over time and how the university handled it. The review is damning. People at the highest levels of power at Penn State covered it up, says the report. They...
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Don't Derail Your Challenging Conversation
Managers, beware of the 4 "D"s that can cause a tough conversation to go off the rails -- if you let it. Let's say you're talking with an employee who is consistently missing scheduled deadlines for projects, when that person responds with either denial, deflection, disruption or dumping on the...
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Jill Challenges a Management Myth
Have you ever heard -- or uttered this management mantra: "Hire good people and leave them alone?" Chances are you thought it was a great idea. The Poynter Institute's Jill Geisler explains why this well-intentioned phrase may lead to bad management. Since you want to be a great boss, you'll be...
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5 Change Accelerators
Every manager today is dealing with change of some sort. But few managers get training in how to help people succeed in changing times. The Poynter Institute's Jill Geisler has reviewed some of the top literature and research on change management, and believes it comes down to 5 key things that…
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Good Intentions Beat Evil Twins
Poynter's leadership expert Jill Geisler often warns managers that they have an "Evil Twin" who gets in the way of their success. That twin is born of misperceptions of a manager's actions. In today's podcast, Jill looks at a recent study about the perception of good intentions, and the amazing...
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A Preview of "Work Happy: What Great Bosses Know" by Poynter's Jill Geisler
"Work Happy: What Great Bosses Know" will be released on June 5, 2012. The Poynter Institute's leadership and management expert, Jill Geisler, shares important, practical, and helpful insights for anyone who aspires to be a great boss. This video is a preview of the book. www.whatgreatbossesknow.com
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Trust in Teams: 8 Tips for Great Bosses
How do you turn a group of co-workers into a true team? Great bosses know how to set the environment where people WANT to work together because they TRUST and respect each other. So how do you develop an environment where trust can grow and thrive? The Poynter Institute's leadership and…
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10 Antidotes to Staff Burnout
It's hard to find a boss today who isn't asking people to do more with less. But how do you know when your requests are pushing people to burnout? How do you make certain you're doing whatever it takes to keep quality high and stress low? The Poynter Institute's leadership and management expert,...
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12 Great Employees to Toast in 2012
One of the most important things bosses do is grow great employees. It's their job to evaluate each of them and identify and communicate what sets the best apart from others. In her first podcast of 2012, the Poynter Institute's leadership and management expert Jill Geisler shares her list of "12...
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Bob Schieffer interview with Poynter MediaWire
After a lifetime at CBS News, it probably takes a lot to rattle Bob Schieffer. He’s the steady, mature hand at the network, guiding its political showcase, “Face The Nation,” every Sunday morning. But, as you’ll hear, the anchorman couldn’t help but get a little giddy over the announcement that…
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Mo Rocca interview with Poynter MediaWire
It used to be that the road leading away from “The Daily Show with Jon Stewart” was paved solely with sitcoms – see Steve Carrell and Ed Helms on “The Office,” for example. Bob Andelman recently talked to Mo Rocca for Poynter Online and MediaWire about his more unlikely journey from Daily Show...
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Six Books for Great Bosses
Read any good management books lately? Jill Geisler has. The head of the Poynter Institute's leadership and management programs takes a look at some of her favorite recent business books for leaders. She's pretty picky -- opting for authors who base their advice on research and who write with...
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AAEC President John Cole interview with MediaWire
John Cole is president of the American Association of Editorial Cartoonists and an editorial cartoonist and writer himself for The Times-Tribune in Scranton, Pennsylvania. He’s the man that 80 or so professional counterparts will look to in the coming weeks and months for an indication of how…
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DailyCartoonist.com editor Alan Gardner interview with MediaWire
Alan Gardner, founder and editor of the DailyCartoonist.com website, will report on incidences of visual plagiarism in the editorial pages of the nation’s newspapers, but it’s not something that gives him pleasure. Bob Andelman conducted this interview for Poynter Online and MediaWire. He talked…
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What Great Bosses Know about Why a Paycheck Isn't a "Thank You"
Do you work for a boss who thinks people should be thanked only if they do something above and beyond the call of duty at work? It's the kind of boss who says or believes "Your paycheck is your thanks." In this podcast, the Poynter Institute's leadership and management expert Jill Geisler...
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Managing in the Aftermath of Downsizing
When downsizing hits an organization -- as it has to so many -- it falls to the front line bosses to manage the aftermath. It takes a combination of business smarts and emotional intelligence, because the fallout is often harder than those at the top ever realize or acknowledge. For those…
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Episode 108
An interview with Alan Gardner, editor of DailyCartoonist.com, about the alleged plagiarism by The Urban Tulsa editorial cartoonist David Simpson. Conducted by Bob Andelman.
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5 "Praise Erasers"
You think you do a pretty fair job of giving feedback. But why is it that your employees may think otherwise? The Poynter Institute's leadership and management expert Jill Geisler takes a look at how bosses can undermine the effectiveness of their messages. It's especially the case with praise....
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12 Signs You're a Great Boss
Recently, Jill Geisler of the Poynter Institute was asked by Forbes.com to write about the signs of a great boss. So, she developed a list of 12 indicators that a boss really stands out among the rest. In this podcast, she shares those 12 signs. See if you hear yourself being described. Jill's...
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Stretch Assignments
How do you keep good employees motivated and engaged? Great Bosses often use carefully chosen stretch assignments. In this podcast, the Poynter Institute's leadership and management expert Jill Geisler explains stretch assignments, and how bosses can make certain they have great outcomes for the...
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100 Ideas for Becoming a Great Boss - Part Four
This is the big finish of our 100 Ideas for Great Bosses series. We're celebrating the posting of our 100th (and now more!) podcast for managers by sharing 100 ideas from the Poynter Institute's leadership and management expert Jill Geisler. Feel free to share your feedback with us. Jill's email...
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100 Ideas for Becoming a Great Boss - Part Three
Welcome to the third installment of our 100 Ideas for Great Bosses series. It's our celebration of hitting the 100 mark of "What Great Bosses Know" podcasts and columns for Poynter.org. In this series, Poynter's leadership and management expert, Jill Geisler, offers practical tips for managers.…
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100 Ideas for Becoming a Great Boss - Part Two
The Poynter Institute's Leadership and Management expert Jill Geisler continues sharing top ideas to help you become a great boss. The series of 100 tips has been produced to celebrate the posting of her 100th podcast in the Great Boss series. This one makes it 101 -- and lots of fun. She invites...
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100 Ideas for Becoming a Great Boss - Part One
This is the 100th podcast in Jill Geisler's "What Great Bosses Know" series. To celebrate, she's assembled 100 ideas, which she will share in a series of podcasts, each featuring 25 of the 100 ideas. If you want to become a great boss -- now or in the future, check out these tips. And, mark your...
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ABOUT THIS SHOW
In these short and practical podcasts, Poynter's leadership and management expert Jill Geisler explains the things great bosses know. Her valuable tips help anyone who hopes to be a great boss or to work for one.
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Poynter Institute
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What Great Bosses Know currently has 100 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
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In these short and practical podcasts, Poynter's leadership and management expert Jill Geisler explains the things great bosses know. Her valuable tips help anyone who hopes to be a great boss or to work for one.
How often does What Great Bosses Know release new episodes?
What Great Bosses Know has 100 episodes. Check the episode list to see recent publication dates and frequency.
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What Great Bosses Know is created and hosted by Poynter Institute.
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