What Great Bosses Know about Management-by-Story

Some bosses are terrific at Management-by-Story. They know just the right time -- and the right way -- to encourage, inspire, calm or challenge people by recounting the perfect story for the occasion. They know when to tell a story about themselves and when to keep the focus on others. In today's podcast, the Poynter Institute's leadership and management expert Jill Geisler looks at the power of stories and suggests six situations in which managers can put stories to work effectively. This podcast accompanies her column on Poynter.org -- in which she also lists the things managers should keep in mind when choosing a story to tell.