What Great Bosses Know: When Introverts and Extroverts Collide

You've called a meeting, and once again it's not going the way you hoped it would. Some people are talking...and talking...while others are saying little. What's wrong here? And why are they getting on each others' nerves? The answer may be a misunderstanding of communication styles and how to manage them. In this podcast, the Poynter Institute's leadership and management expert Jill Geisler talks about what great bosses know about the real reasons introverts and extroverts behave as they do. She outlines 3 common misunderstandings and how to avoid them. This podcast accompanies her column on Poynter.org. It also introduces a new series of "Great Bosses" video training on Poynter's e-learning site, www.NewsU.org.