EPISODE · Jul 23, 2025 · 1H 21M
What Happens When Purpose Drives Business with Jeff Mosley, Chick-fil-A Operator
from Risk & Resolve · host Jeff Mosley
Jeff Mosley shares his 28-year journey as a Chick-fil-A operator, revealing how his path from ministry to marketplace leadership created a culture of care that transforms lives far beyond the restaurant industry.• Transitioning from 15 years in ministry to finding purpose in business through Chick-fil-A• Starting at a low-volume mall location and not writing a profit check for three years• Managing teams of 100-120 employees across two locations with remarkably low turnover• Creating benefits beyond paychecks: college tuition programs, financial literacy, and personal development• Viewing fellow operators as partners rather than competitors through an abundance mindset• Navigating COVID challenges with innovation while experiencing 28% business growth• Learning from Truett Cathy's legacy and principles that built Chick-fil-A into America's third-largest restaurant company• Empowering team members and fostering alignment with purpose as key leadership strategies• Developing youth through mentorship and helping them find their calling• Building leadership pipelines that have launched seven team members into becoming operators"I tell you what, I can do it alone, but why would I want to? There's just something so powerful about engaging with others... When we're aligned as a market, my goodness, there's nothing we can't do together."
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Jeff Mosley shares his 28-year journey as a Chick-fil-A operator, revealing how his path from ministry to marketplace leadership created a culture of care that transforms lives far beyond the restaurant industry. • Transitioning from 15 years in ministry to finding purpose in business through Chick-fil-A • Starting at a low-volume mall location and not writing a profit check for three years • Managing teams of 100-120 employees across two locations with remarkably low turnover • Creating ben...
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What Happens When Purpose Drives Business with Jeff Mosley, Chick-fil-A Operator
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