What is Customer Journey
from The Customer XP Crew Hosted by MoreKeting
The customer journey starts at the very first touch point and is a continuous process that a customer goes through, consisting of interactions and experiences with all the touch points a brand will have with them. In this video, we discuss the five essential steps you need to consider when developing a customer journey optimization strategy.
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Frequently asked questions
How long is this episode of The Customer XP Crew?
This episode is 35 minutes long.
When was this The Customer XP Crew episode published?
This episode was published on December 21, 2022.
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