What Is The Innovation Behind Chatbots And Why Is It Important? S12 Ep5

from The Innovators Studio with Phil McKinney

With the growing interest of organizations to have a closer, real-time connection with their customers, there is the emergence of business-to-consumer messaging channels coming from startups and even well established companies. To address the growth of customer interactions with these new messaging platforms, organizations are turning to chatbots, natural language processing, artificial intelligence and machine […]

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This episode was published on May 3, 2016.

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