What It’s Really Like Being an ER Crisis Social Worker episode artwork

EPISODE · Mar 20, 2026 · 31 MIN

What It’s Really Like Being an ER Crisis Social Worker

from Social Work HQ Podcast · host Mandy Wilcox

What does an ER crisis social worker actually do?In this episode of Social Work HQ, I interview a social worker who works in emergency room crisis intervention. We talk about what it’s like responding to mental health emergencies in the ER, supporting patients during psychiatric crises, and working alongside doctors, nurses, and law enforcement in high-stress situations.We also discuss what a typical shift can look like, the skills needed to succeed in crisis work, and what new social workers should know if they’re interested in working in hospital or emergency mental health settings.If you're considering a career in social work, hospital social work, or crisis intervention, this conversation offers an honest look at what the job is really like.Subscribe to Social Work HQ for interviews with social workers across different career paths so you can better understand the many options available in the field. For tools and resources to help you through the social work field, go to this link: https://stan.store/Mandy-Wilcox-LCSW01:20 Career path in social work05:30 Everyday in ER crisis work07:10 Responsibility of a crisis worker10:00 Documentation in the ER 11:30 Number 1 skill for a crisis worker13:00 Who should NOT be in this role15:00 Pay scale for social work crisis worker17:30 Career growth in ER crisis work19:10 Tele health & social work 23:00 Advice for new coming social workers27:00 Can anyone go to the ER in crisis?

What does an ER crisis social worker actually do?In this episode of Social Work HQ, I interview a social worker who works in emergency room crisis intervention. We talk about what it’s like responding to mental health emergencies in the ER, supporting patients during psychiatric crises, and working alongside doctors, nurses, and law enforcement in high-stress situations.We also discuss what a typical shift can look like, the skills needed to succeed in crisis work, and what new social workers should know if they’re interested in working in hospital or emergency mental health settings.If you're considering a career in social work, hospital social work, or crisis intervention, this conversation offers an honest look at what the job is really like.Subscribe to Social Work HQ for interviews with social workers across different career paths so you can better understand the many options available in the field. For tools and resources to help you through the social work field, go to this link: https://stan.store/Mandy-Wilcox-LCSW01:20 Career path in social work05:30 Everyday in ER crisis work07:10 Responsibility of a crisis worker10:00 Documentation in the ER 11:30 Number 1 skill for a crisis worker13:00 Who should NOT be in this role15:00 Pay scale for social work crisis worker17:30 Career growth in ER crisis work19:10 Tele health & social work 23:00 Advice for new coming social workers27:00 Can anyone go to the ER in crisis?

NOW PLAYING

What It’s Really Like Being an ER Crisis Social Worker

0:00 31:01

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

That Hoarder: Overcome Compulsive Hoarding That Hoarder Hoarding disorder is stigmatised and people who hoard feel vast amounts of shame. This podcast began life as an audio diary, an anonymous outlet for somebody with this weird condition. That Hoarder speaks about her experiences living with compulsive hoarding, she interviews therapists, academics, researchers, children of hoarders, professional organisers and influencers, and she shares insight and tips for others with the problem. Listened to by people who hoard as well as those who love them and those who work with them, Overcome Compulsive Hoarding with That Hoarder aims to shatter the stigma, share the truth and speak openly and honestly to improve lives. The Small Business Startup School – Business Notes | Financial Literacy | Retail Psychology – For Professionals & Entrepreneurs The Small Business Startup School Inc. Starting or buying a small business? While personal circumstances may vary, business patterns remain timeless. On The Small Business Startup School, we explore strategies, insights, and practical solutions to help entrepreneurs confidently navigate their journey.Hosted by Ola Williams—a retail entrepreneur, fintech founder, and financial coach with over two decades of experience—this podcast marries financial awareness and retail psychology with optimism to deliver actionable takeaways.Join us to learn, grow, and connect as we uncover the keys to business success.Let’s continue to learn together and be encouraged to keep on connecting! DIOSA. Carolina Sanper This podcast is a sacred space created by Carolina Sanper where you connect with your inner wisdom and embody your magnetic feminine power.It is the realization that the mystical realm is where you plant the seeds of your desired reality.It is a portal to your true essence: awareness, presence, and receiving with ease. Welcome home, DIOSA. 🖤 XXX Tech by SOVRYN Dr. Brian Sovryn The crossroads between technology, sensuality, and metaphysics - and the longest running anarchist podcast in the world! Brought to you by Dr. Brian Sovryn.

Frequently Asked Questions

How long is this episode of Social Work HQ Podcast?

This episode is 31 minutes long.

When was this Social Work HQ Podcast episode published?

This episode was published on March 20, 2026.

What is this episode about?

What does an ER crisis social worker actually do?In this episode of Social Work HQ, I interview a social worker who works in emergency room crisis intervention. We talk about what it’s like responding to mental health emergencies in the ER,...

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

Can I download this Social Work HQ Podcast episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
URL copied to clipboard!