EPISODE · Mar 20, 2026 · 31 MIN
What It’s Really Like Being an ER Crisis Social Worker
from Social Work HQ Podcast · host Mandy Wilcox
What does an ER crisis social worker actually do?In this episode of Social Work HQ, I interview a social worker who works in emergency room crisis intervention. We talk about what it’s like responding to mental health emergencies in the ER, supporting patients during psychiatric crises, and working alongside doctors, nurses, and law enforcement in high-stress situations.We also discuss what a typical shift can look like, the skills needed to succeed in crisis work, and what new social workers should know if they’re interested in working in hospital or emergency mental health settings.If you're considering a career in social work, hospital social work, or crisis intervention, this conversation offers an honest look at what the job is really like.Subscribe to Social Work HQ for interviews with social workers across different career paths so you can better understand the many options available in the field. For tools and resources to help you through the social work field, go to this link: https://stan.store/Mandy-Wilcox-LCSW01:20 Career path in social work05:30 Everyday in ER crisis work07:10 Responsibility of a crisis worker10:00 Documentation in the ER 11:30 Number 1 skill for a crisis worker13:00 Who should NOT be in this role15:00 Pay scale for social work crisis worker17:30 Career growth in ER crisis work19:10 Tele health & social work 23:00 Advice for new coming social workers27:00 Can anyone go to the ER in crisis?
What this episode covers
What does an ER crisis social worker actually do?In this episode of Social Work HQ, I interview a social worker who works in emergency room crisis intervention. We talk about what it’s like responding to mental health emergencies in the ER, supporting patients during psychiatric crises, and working alongside doctors, nurses, and law enforcement in high-stress situations.We also discuss what a typical shift can look like, the skills needed to succeed in crisis work, and what new social workers should know if they’re interested in working in hospital or emergency mental health settings.If you're considering a career in social work, hospital social work, or crisis intervention, this conversation offers an honest look at what the job is really like.Subscribe to Social Work HQ for interviews with social workers across different career paths so you can better understand the many options available in the field. For tools and resources to help you through the social work field, go to this link: https://stan.store/Mandy-Wilcox-LCSW01:20 Career path in social work05:30 Everyday in ER crisis work07:10 Responsibility of a crisis worker10:00 Documentation in the ER 11:30 Number 1 skill for a crisis worker13:00 Who should NOT be in this role15:00 Pay scale for social work crisis worker17:30 Career growth in ER crisis work19:10 Tele health & social work 23:00 Advice for new coming social workers27:00 Can anyone go to the ER in crisis?
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What It’s Really Like Being an ER Crisis Social Worker
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