What Really Is The Brains Behind Your Company? You Will Be Shocked with Joe Kowalski/ ServiceMonster

We all wear a lot of hats in a business, there are so many things to think about day in day out. You know if you have ever listened to this podcast I am a huge fan of automation and systems, doing whatever you don't do best should be a farmed out task. A good CRM program is just that, it serves as the brain performing different functions such as Scheduling, Customer History (You do not want to put someone in twice), KPI's (More on that Later) and the almighty MARKETING!!! If properly set up with good nutrition (Your companies information, habits, frequency, ect) you will get the most out of it. It's no different than an athlete that is training hard and eats right, what goes into all of that is no different than how you as an entrepreneur think about your company. In Episode #26 of Season 2 we discuss that with Joe Kowalski of ServiceMonster one of the pioneers to the service business sector that has become the go to source since 2003. You will learn invaluable information even if this is not the right platform for you!! Again Ty John Burdick for hooking me up with Joe!! Servicemonster.net