What’s Dragging Your Agency Down?

Most agencies don’t slow down because they’re failing, they slow down because of hidden drag.In this episode, Brent Kelly breaks down what’s really dragging your agency down, even if you’re growing, profitable, and doing “all the right things.” The reality? Growth often hides inefficiencies instead of fixing them.Using a powerful “parachute” analogy, Brent uncovers the invisible friction that limits your agency’s performance, profitability, and freedom—and why adding more people isn’t the solution most leaders think it is.You’ll discover:Why growth can mask deeper operational issuesThe biggest sources of drag inside successful agenciesHow client mix misalignment impacts your time, energy, and profitabilityWhy producers and service teams get stuck in inefficient patternsThe critical difference between getting bigger and getting betterKey metrics like revenue per employee and spread per employee, and what they revealIf your agency feels busy, stretched, or stuck despite strong results, this episode will challenge your thinking and help you identify where you’re losing momentum.Because the breakthrough isn’t about working harder or hiring more people, it’s about removing the drag that’s holding you back.👉 Ready for a clearer, more optimized path forward?Or visit sitkins.com/bookacall to start a conversation.