EPISODE · Nov 21, 2017 · 6 MIN
When an experience turns into a commodity (Wil)
from Wil and Wes and the Schedulefly Journey · host Schedulefly
Wil talks about a restaurant he once loved that made some small, seemingly insignificant, changes that actually hurt the customer experience.
What this episode covers
Wil talks about a restaurant he once loved that made some small, seemingly insignificant, changes that actually hurt the customer experience.
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When an experience turns into a commodity (Wil)
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