When an experience turns into a commodity (Wil)

Wil talks about a restaurant he once loved that made some small, seemingly insignificant, changes...

An episode of the Wil and Wes and the Schedulefly Journey podcast, hosted by Schedulefly, titled "When an experience turns into a commodity (Wil)" was published on November 21, 2017 and runs 6 minutes.

November 21, 2017 ·6m · Wil and Wes and the Schedulefly Journey

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Summary

Wil talks about a restaurant he once loved that made some small, seemingly insignificant, changes that actually hurt the customer experience.

Episode Description

Wil talks about a restaurant he once loved that made some small, seemingly insignificant, changes that actually hurt the customer experience.

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