When clients leave and dealing with bad reviews

Welcome back to the inner sanctum lovers. In this episode, we delve deep into not one but two pain points that we can all relate to. When clients leave, and when you receive a bad review. We've all been there, we've all had that ick feeling, you are not alone! Join us as we break it down.00:00 Welcome and Podcast Introduction00:48 Diving Into the Topic: Client Departures03:53 Personal Stories of Client Loss05:59 Dealing with the Emotional Impact10:55 Learning from Client Departures15:09 The Importance of Communication and Feedback19:04 Reflecting on Client Relationships and Growth23:39 The Impact of Consistency and Feedback24:18 Navigating Negative Reviews with Growth24:45 A Personal Story of Receiving a Harsh Review29:19 The Importance of Not Reacting Immediately to Negative Feedback30:11 Responding to Reviews31:32 The Emotional Journey of Handling Criticism37:40 Building Resilience and Positive Practices in Business43:09 Encouraging Positive Engagement and Reviews46:31 Concluding Thoughts on Business Vulnerability and Supporthttps://www.salonrising.com/Mentioned in this episode:💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timelyhttps://www.salonrising.com

What this episode covers

NOW PLAYING

0:00 49:34

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

How To Instantly Change Negative Beliefs Into Positive Manifestations | Season 6, Ep 9

May 11, 2026 ·26m

From Tragic Loss To Business Breakthroughs - Gemma's Story | Season 6, Ep 8

May 4, 2026 ·56m

How To Attract More Abundance Instantly Part Two | Season 6, Ep. 7

Apr 27, 2026 ·28m

How To Succeed Without Doing Anything Part One | Season 6, Ep 6

Apr 20, 2026 ·48m

Erika Had £200, Spoke Zero English & Had No Plan… Now She Runs a Fully Booked Salon | Season 6, Ep 5

Apr 13, 2026 ·51m

You Don’t Need Confidence… You Need THIS Instead | Season 6 Ep. 4

Apr 6, 2026 ·23m

Similar Podcasts

On the Floor with Little Fern Little Fern Salon Step into the world of Little Fern Salon, where two hairstylists, Female co-owners, serve up behind-the-chair secrets every other week. From the chaos of running a business to heart-to-hearts with clients, nothing is off-limits in this unfiltered look at salon life. Expect juicy stories, unexpected twists, and a touch of drama, all served with a side of wit and style. Each episode is a reminder that no day—or conversation—is ever ordinary in our little corner of the world. XOXO, Fern Girlz Explicit Michael Anderson Podcast Michael Anderson Independent Equal Rights Activist interviews with high ranking officials and occasionally rising stars from the local area. Also speaks on issues related to equality. Explicit The Madam Editor Femi A lifestyle podcast. Step into your rich aunt's salon and indulge in life's many delightful moments. Travels, books, art, London, the odd recipe of a divine cocktail I've had, an exhibition I've seen that you ought to. Come away with me on a short stop to Paris for a solo lunch date, escape a rainy London afternoon by pottering around in a museum or three. Return and rediscover corners of the world at your leisure; dancing the night away in old Havana, curl up and escape within the pages of a good book, make new memories in a little village under the Tuscan moonlight, ascend great heights and be treated to astounding views in the hills of Morocco... Welcome to The Madam Editor, the journey will be unforgettable, and the stories all the more charming. P.S. We drink champagne from the bottle. Explicit Beauty Growth Academy Unfiltered Alysha Bradley How do I grow my beauty business? How do I become more confident? How do I set goals AND achieve them in my beauty business? How do I make the leap from part time beauty to full time beauty? How do I stand out from the competition? And the biggest question of all? HOW do I get more clients?Welcome to the ‘Beauty Growth Academy Unfiltered’ where we answer ALL these questions and more! Every week, multi 6 figure salon owner and beauty success coach Alysha Bradley brings you productivity tips, motivational training and secrets to success in the industry. Alysha actively coaches hundreds of beauty business owners from around the world and inside these podcasts she shares her high vibe, no BS approach on how to build a successful beauty business from the ground up. Ready to be inspired?Press play to hear inspirational stories and techniques on how to grow your beauty business. THIS is a show you don’t want to miss. Explicit

Frequently Asked Questions

How long is this episode of Salon Rising?

This episode is 49 minutes long.

When was this Salon Rising episode published?

This episode was published on May 28, 2023.

What is this episode about?

Can I download this Salon Rising episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.

URL copied to clipboard!