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EPISODE · Jun 11, 2021 · 41 MIN

When the Digital Customer Becomes Shareholder

from The New Digital Customer · host Brightloom

Ben shares insight into the origin of Amazon Prime Day and how retail companies like Amazon have been able to leverage technology at a massive scale to improve customer experience. Adam gives his angle on what is happening with “meme stocks” like GameStop and AMC Theaters. He comments on how their recent stock roller coaster and similar crypto activity may signal that we are entering a new era. They wrap with a brief talk about the resurgence of community into the picture of Community, Commerce, and Content.

Episode metadata supplied by the publisher feed · Published Jun 11, 2021

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In this episode, Ben shares insight into the origin of Amazon Prime Day and Adam gives his angle on what is happening with “meme stocks” like GameStop and AMC Theaters.

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When the Digital Customer Becomes Shareholder

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