EPISODE · Sep 30, 2025 · 18 MIN
When Walking Away Means Winning
from The Pool Guy Podcast Show · host David Van Brunt
In this episode, I share why learning to say “no” can be one of the most powerful tools in your pool service business. Whether it’s an account that drains your energy, a customer who constantly asks for extra work without paying for it, or cleanup jobs that just aren’t worth your time, knowing when to walk away keeps your business strong and profitable. I’ll give you real-world examples from my own route and practical ways you can politely say “bye” without burning bridges.Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits
What this episode covers
In this episode, I share why learning to say “no” can be one of the most powerful tools in your pool service business. Whether it’s an account that drains your energy, a customer who constantly asks for extra work without paying for it, or cleanup jobs that just aren’t worth your time, knowing when to walk away keeps your business strong and profitable. I’ll give you real-world examples from my own route and practical ways you can politely say “bye” without burning bridges. Send us Fan Mail S...
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When Walking Away Means Winning
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