Where Publishing Meets Innovation with Karen Oh

On this episode of The Community Exchange Podcast, we welcome Karen Oh, Chief of Staff and Head of Strategic Partnerships & Initiatives at Ziff Davis, to discuss:• Building a career across Goldman Sachs, Deloitte, and Meta before landing in media• The story behind one of media's rarest roles: Chief of Staff at a major digital publisher• The real reasons publisher traffic is declining beyond Google Zero• The growing pressure on publishers to diversify beyond a single traffic channel• How Ziff Davis thinks about blocking AI bots, and when that strategy backfires• AI scraping as a business model threat, not just a content problem• The enduring value of authoritative brands in a world of AI-generated answers• The duality every publisher is living: fighting AI scraping while using AI every day• The case for one-on-one aha moments as the key to internal AI adoptionAnd more.New episodes of The Community Exchange Podcast are released each week. Subscribe wherever you listen to podcasts to get the latest right in your feed.